New Hanover County Detention Facility Photos & Videos

New Hanover County Detention Facility Photos

Below are 'street photos' (provided to us by users of this website) of the New Hanover County Detention Facility from different perspectives.

Photos New Hanover County Detention Facility 1
New Hanover County Detention Facility located in Castle Hayne NC (North Carolina) 2
New Hanover County Detention Facility located in Castle Hayne NC (North Carolina) 3
New Hanover County Detention Facility located in Castle Hayne NC (North Carolina) 4
New Hanover County Detention Facility located in Castle Hayne NC (North Carolina) 5
New Hanover County Detention Facility located in Castle Hayne NC (North Carolina) 1
Photos New Hanover County Detention Facility 2
Photos New Hanover County Detention Facility 3

Photos shown are the property of jailexchange.com and are not to be used without the express written permission of the owners of jailexchange.com.

New Hanover County Bail Bond Information

Because New Hanover County and North Carolina can change their bail bond procedures, it is always best to call either the New Hanover County Detention Facility at 910-798-4200, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the New Hanover County Detention Facility or the New Hanover County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

New Hanover County Detention Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the New Hanover County Detention Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the New Hanover County Detention Facility:
(Inmate's Name)
New Hanover County Detention Facility
3950 Juvenile Center Road
Castle Hayne, NC 28429


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Deposit Money Online for an inmate in New Hanover County Detention Facility

New Hanover County Detention Facility uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at New Hanover County Detention Facility.

JailPackStore has a very cumbersome website that requires you to: 

1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.

Maximum Deposit -  $300

Fee to Deposit Money using a credit or debit card - 

  • $3.95 to deposit $10.00 - 25.00
  • $6.95 to deposit $25.01 - 100.00
  • $8.95 to deposit $100.01 - 200.00
  • $10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.

For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in New Hanover County

To send a commissary carepack (food, snacks and goods) directly to an inmate in New Hanover County Detention Facility follow these steps:

  • New Hanover County Detention Facility uses McDaniel Supply Company for their inmate commissary.
  • McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at New Hanover County Detention Facility.
  • JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in New Hanover County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in New Hanover County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in New Hanover County Detention Facility check out our Commissary Instructions Page for New Hanover County.


 

How an Inmate Makes a Phone Call to You or Others from New Hanover County Detention Facility

To set up a phone account so that your inmate can call you from New Hanover County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your New Hanover County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from New Hanover County Detention Facility

To set up a phone account so that your inmate can call you from New Hanover County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your New Hanover County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Schedule and Visit an Inmate in New Hanover County Detention Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select New Hanover County Detention Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in New Hanover County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.