Marsh Creek Detention Facility Inmate Tablet Rental

Marsh Creek Detention Facility

Address:
12000 Marsh Creek Road
Clayton, CA 94517

Phone:

925-646-5700

Does Marsh Creek Detention Facility have tablets for the inmates to use?

You can find information about the Marsh Creek Detention Facility’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 925-646-5700 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

For mailing, emailing and texting an Inmate in the Marsh Creek Detention Facility use Pigeonly

Pigeonly allows you to physically or digitally send an inmate:

  • Letters (including drawings)
  • Greeting Cards
  • Postcards
  • 4x6 Photos (limit of up to 10 per parcel)
  • Unbound Newsletters

Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.

will either print them out for your inmate or put them on a terminal in their unit to see and read them.

For complete information on using pigeonly to mail letters, email letters, cards, photos, articles, as well as find out pricing plans, check out our Inmate Email page or Inmate Mail page.


 

How Do You Deposit Money in an Inmate's Account at the Marsh Creek Detention Facility

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobby that accepts cash, debit or Visa and MC credit cards.


Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
Never send cash. Always send a Money Order from the US Post Office.
Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.
Mail to the Marsh Creek Detention Facility:
12000 Marsh Creek Road
Clayton, CA 94517

For complete information on depositing money at the Marsh Creek Detention Facility, including limits, where to drop or mail them and anything else, check out our Inmate Money page.


 

Marsh Creek Detention Facility Inmate Mail Guidelines

Postcards
The Marsh Creek Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Marsh Creek Detention Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate Name – Booking Number
Marsh Creek Detention Facility - 1119
PO Box 96777
Las Vegas, NV 89193



Legal Mail

Send all legal Mail to this Address:
Inmate Name – Booking Number
Marsh Creek Detention Facility
12000 Marsh Creek Road
Clayton, CA 94517



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Marsh Creek Detention Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Marsh Creek Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate Name – Booking Number
Marsh Creek Detention Facility
12000 Marsh Creek Road
Clayton, CA 94517


 

How Do You Communicate with an Inmate in the Marsh Creek Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Marsh Creek Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Marsh Creek Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Contra Costa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Marsh Creek Detention Facility follow these steps:

  • Select California, then select Marsh Creek Detention Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Contra Costa County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Contra Costa County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Marsh Creek Detention Facility check out our Commissary Instructions Page for Contra Costa County.


 

How to Send Money to an Inmate in Contra Costa County

To send commissary money to an inmate in Marsh Creek Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Marsh Creek Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Marsh Creek Detention Facility.


 

Photos of this facility
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