Indio Jail - Riverside County COVID-19 Coronavirus Visitation Policy

Indio Jail - Riverside County

Address:
(also known as the John J. Benoit Detention Center)
82675 St. Hwy. 111
Indio, CA 92201

Phone:

760-863-8252

New Visitation Policies in Indio Jail - Riverside County Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Indio Jail - Riverside County in Indio, California, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 951-341-8888 for updates.

Video Visitation at Indio Jail - Riverside County

At-home and onsite video visitation guidelines for Indio Jail - Riverside County, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 951-341-8888 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Riverside County, the state of California and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Indio Jail - Riverside County Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to visit an inmate in Riverside County California using Video Visitation or visiting an inmate at the jail

To visit an inmate in Riverside County follow these steps:

  • In addition to visiting inmates at the jail, Indio Jail - Riverside County uses a video visitation service called iWebVisit.com.
  • In order to visit with your inmate online or at the Riverside County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Indio Jail - Riverside County. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Riverside County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Riverside County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Riverside County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Deposit Money in a Indio Jail - Riverside County Inmate's Account

There are four ways to deposit money in an inmate's account in the Riverside County Corrections system:

  • Mailing a payment - US Postal Money Order only.
  • Cash or Credit Card Deposit by Kiosk in Jail Facility Lobbies.
  • Online Deposits Using Access Corrections.
  • Deposit by Phone Using Access Corrections - Call 866-345-1884 24 hours a day, 7 days a week.

1.  Mailing a Payment - $200 maximum
Sending an inmate a US Postal Money Order by mail... and ONLY US Postal Money Orders.

Mailing Address:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202

2.  Dropping off a payment - Depositing $200 maximum in the Jail Lobby Kiosk
When dropping off an inmate's money in person, the Indio Jail - Riverside County kiosk will only accept:

  • Cash (nothing smaller than $5 bill)
  • Visa, Mastercard

Locations to drop off inmate money:

Blythe Jail - 7 Days a week 8:00AM to 11:00PM.
Indio Jail - Monday - Friday - 8:00AM to 9:00PM.
Presley - 24 hours a day, 7 days a week.
Smith - 24 hours a day, 7 days a week.
Cois Bird - 24 hours a day, 7 days a week.

3. Online Deposit Using Access Corrections - Visa, Mastercard only.

4. Deposit over the phone using Access Corrections by calling 866-345-1884 24 hours a day, 7 days a week.

To get full and complete information on the four methods of depositing money for an inmate in Indio Jail - Riverside County, sending them commissary, how much you can send, how much they can spend, and more, check out our Inmate Money page.


 

How, What and Where can you Mail Something to an Inmate in Indio Jail - Riverside County?

Envelopes
The Indio Jail - Riverside County allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202


Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.


All newspapers, magazines and books are to be shipped to:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 


 

How an Inmate Makes a Phone Call to You or Others from Indio Jail - Riverside County

To set up a phone account so that your inmate can call you from Riverside County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Riverside County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send Money to an Inmate in Riverside County

To send commissary money to an inmate in Indio Jail - Riverside County follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Indio Jail - Riverside County, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Indio Jail - Riverside County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Riverside County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Indio Jail - Riverside County follow these steps:

  • Select California, then select Indio Jail - Riverside County, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Riverside County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Riverside County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Indio Jail - Riverside County check out our Commissary Instructions Page for Riverside County.


 

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