Address:
(also known as the John J. Benoit Detention Center)
82675 St. Hwy. 111
Indio, CA 92201
Phone:
760-863-8252
NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Indio Jail - Riverside County here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time.
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances .
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: [email protected]
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Indio Jail - Riverside County
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection.
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.
ON-SITE VISITS
(also known as the John J. Benoit Detention Center)
82675 St. Hwy. 111
Indio, CA 92201
Jail - 760-863-8252 / Visitation Scheduling - 951-341-8888
INMATES | DAY | TIMES |
A,C,E | SUN | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
B,D,F | MON | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
A,C,E | TUE | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
Overflow - All Day Rooms |
WED | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
B,D,F | THU | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
A,C,E | FRI | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
B,D,F | SAT | 8:00AM 9:00AM 10:00AM 12:00 noon 1:00PM 2:00PM 3:00PM 5:00PM 6:00PM |
** Lawyers and Clergy must call 760-863-8252 in order to make visitation arrangements.
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Indio Jail - Riverside County money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To visit an inmate in Riverside County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit of an inmate in Riverside County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
For full instructions on all the benefits of using IC Solutions to visit a Riverside County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
There are four ways to deposit money in an inmate's account in the Riverside County Corrections system:
1. Mailing a Payment - $200 maximum
Sending an inmate a US Postal Money Order by mail... and ONLY US Postal Money Orders.
Mailing Address:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202
2. Dropping off a payment - Depositing $200 maximum in the Jail Lobby Kiosk
When dropping off an inmate's money in person, the Indio Jail - Riverside County kiosk will only accept:
Locations to drop off inmate money:
Blythe Jail - 7 Days a week 8:00AM to 11:00PM.
Indio Jail - Monday - Friday - 8:00AM to 9:00PM.
Presley - 24 hours a day, 7 days a week.
Smith - 24 hours a day, 7 days a week.
Cois Bird - 24 hours a day, 7 days a week.
3. Online Deposit Using Access Corrections - Visa, Mastercard only.
4. Deposit over the phone using Access Corrections by calling 866-345-1884 24 hours a day, 7 days a week.
To get full and complete information on the four methods of depositing money for an inmate in Indio Jail - Riverside County, sending them commissary, how much you can send, how much they can spend, and more, check out our Inmate Money page.
Envelopes
The Indio Jail - Riverside County allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.
Envelopes MUST be mailed to the following address:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202
Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.
All newspapers, magazines and books are to be shipped to:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202
For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page.
To set up a phone account so that your inmate can call you from Riverside County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Riverside County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send commissary money to an inmate in Indio Jail - Riverside County follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Indio Jail - Riverside County.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Indio Jail - Riverside County follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Indio Jail - Riverside County check out our Commissary Instructions Page for Riverside County.