Inmate Phone & Voicemail for Sacramento County Jail - Rio Cosumnes Correctional Center
Sacramento County Jail - Rio Cosumnes Correctional Center uses IC Solutions for their inmate phone services.
In order to communicate with your inmate by telephone you must register with IC Solutions and choose a 'type' of account.
There are two different types of phone accounts you can fund:
1. Prepaid Accounts - With a prepaid account the funds belong to you. You control whether the inmate uses the funds by either ‘accepting’ or ‘rejecting’ each call to you by your inmate.
2. Debit Telephone Accounts – With a Debit telephone account, the funds are transferred directly to your inmate. Your inmate can call any phone number unless it is blocked by Sacramento County Jail - Rio Cosumnes Correctional Center.
How it works:
1. First, you must register with IC Solutions:
2. Choose whether you are funding a Prepaid or a Debit account.
3. Follow the prompts for choosing Sacramento County Jail - Rio Cosumnes Correctional Center for a Debit account, or choosing an ‘inmate’ for a Prepaid account.
4. Make payment.
Prepaid Account - More Information
- One Prepaid account per inmate/phone number.
- Use Prepaid Accounts if you want to have the ability to leave voicemail messages for your inmate.
- Prepaid Accounts can be funded to allow for Remote Video Visits if they are available at the facility.
- Collect calls are allowed, but only to your landline. You will see the IC Solutions portion of the bill on your land line phone bill.
- Cost – Prepaid Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds will be refunded to you.
Debit Telephone Accounts – More Information
- Your Inmate controls the funds and can call any phone number not restricted by Sacramento County Jail - Rio Cosumnes Correctional Center.
- Cost – Debit Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds are the property of your inmate.
Voicemail – More Information
- Voice mail messages cannot exceed 30 seconds in length.
- Voicemail messages can be left 24/7
- Your inmate will immediately be notified they have a message.
- Sacramento County Jail - Rio Cosumnes Correctional Center will provide you with its own Inmate Voicemail Number for this service.
Please allow for a delay in the use of IC Solutions Phone services when using Mail-in purchases.
2200 Danbury Street
San Antonio, TX 78217
When purchasing PREPAID phone services through a mail-in purchase, please be sure to include with your payment, your:
When purchasing DEBIT phone services through a mail-in purchase, (Western Union, cashier's check, or money order only) please be sure to include with your payment, your:
How does an Inmate make a phone call from Sacramento County Jail - Rio Cosumnes Correctional Center?
Once you have created and funded your account with IC Solutions, your inmate can start making calls immediately.
Can I Communicate By Email With An Inmate?
This jail does provide email options for families and friends of inmates. You can deposit funds into an account to pay for email writing.
The staff will print your email and take it to your inmate. He or she will not have computer access to email back, but can write a letter and send it to you through the US postal service.
While it might sound like the staff will have too much access to what you and your inmate are writing about, keep in mind that with the exception of legal mail, 100 percent of handwritten mail is also scanned for threats to the jail security, gang discussions and other things.
Email is becoming a popular way to communicate with inmates.
You don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
This jail requests you email your inmate no more than once a day.
Include your postal address in each email so the inmate knows where to send his/her response letter.
To use the email system:
Click here to find your inmate in the system.
From the list of inmate(s), click on the inmate's name to bring up a detail screen for that inmate.
Near the middle of the page is an envelope icon to "Email this inmate." Click that icon, and you will be directed to an e-mail verification screen.
Enter your email address in the email verification field, type in the two image verification words and click on "Submit Email Address."
Shortly after clicking "Submit Email Address," a new email message should appear in your email Inbox from email@example.com. Open the email, click the link included in the message, and you are ready to begin your message to the inmate. Remember that you will be entering text into a web form, not your email program.
When you are done, click "Send" and your message is complete.
Important Tips About Sacramento County Jail - Rio Cosumnes Correctional Center Phone Calls
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with IC Solutions to connect with your inmate at Sacramento County Jail - Rio Cosumnes Correctional Center by clicking the banner below.