San Francisco County Jail #3 Remote Inmate Video Visits

San Francisco County Jail #3

Address:
1 Moreland Drive
San Bruno, CA 94066

Phone:

650-266-7500

Remote Visitation with an Inmate at the San Francisco County Jail #3

San Francisco County Jail #3 offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select San Francisco County Jail #3
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

San Francisco County Jail #3 ON SITE INMATE VISITATION SCHEDULE

1 Moreland Drive
San Bruno, CA 94066
650-266-7500

The San Francisco Jail System on site Visitation Schedule is by far, the most confusing thing you will ever try to understand.
We will attempt to explain it, but your best bet is to call the San Francisco County Jail #3 directly at 650-266-7500 to confirm any visitation date and time.

  • You can schedule on site visits at San Francisco County Jail #3 for inmates at the GTL website.
  • You need the inmate's SF Number (booking number) to schedule the visit.
  • Each inmate can have up to two visitors at any one time. 
  • Each visitor has to register and must provide the following information:
    Name
    Date of birth
    Email address
    Home address as printed on your ID; and
    Phone number
  • Online scheduling is available for the in-person visits starting at 9AM to midnight the day before the scheduled visit.
  • San Francisco County Jail #3 has been given two evening dates (Day 1 and Day 2 schedule) a month.
  • You can review the corresponding housing units that have visits for Day 1 and Day 2 schedules listed below. These are subject to change.
  • Any individuals in isolation or quarantine cannot have in person visiting until medical clears them.
  • Holiday schedules (also listed below) are full day schedules rotating the populations of the jails.
  • Visiting slots are limited, can only be made for eligible justice involved individuals and are not guaranteed.  
  • Visitors are required to be on site 30 minutes ahead of the scheduled visit. Allow extra time for transportation, traffic and parking.

INMATE SCHEDULING PAGE

The inmate visitation schedule changes every month... sometimes weekly or even daily... depending on COVID or any other reason the jail has, so you need to make an appointment whenever you want to visit to see what, if anything, has changed.

JAIL #2 & JAIL #3 COVID RESTRICTIONS

  • Visitors are required to provide proof of complete vaccination and booster if eligible.
  • If a visitor does not have proof of vaccination/booster then proof of a negative Covid-19 test dated within 48 hours of the visit must be presented.
  • Negative test result must be from official testing location (Color CityTestSF, Walgreens, CVS, health care provider, etc).
  • A picture of a home administered test will not be sufficient.
  • K/N95 Masks are required for entry to jail grounds; the visiting rooms and for the duration of the visit until you exit the grounds of the jail. If you do not have a K/N95 mask, one will be provided to you.
  • Visitors must arrive at the entrance of CJ#2 & #3 at least 30 minutes before the scheduled visiting time to allow time for vaccination/test verification and check in. Anyone arriving late for a visit will be deemed a cancellation.
  • Social distancing guidelines will apply at all times at San Francisco County Jails. 
  • The TransMetro Shuttle will be in service for County Jail #3.
  • Please note the regular visiting rules apply to the in-person visits.  Violations of the jail rules and/or the COVID-19 protocols will result in termination of the visit.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the San Francisco County Jail #3 money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at San Francisco County Jail #3 with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, San Francisco County Jail #3 may allow you an extended visitation. Call 650-266-7500 to ask for special consideration.
* Call 650-266-7500 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

How Do You Communicate with an Inmate in the San Francisco County Jail #3 by Phone?

Follow these instructions on communicating with your inmate by phone for free in San Francisco County

The San Francisco Jail System does not charge inmates for making phone calls to friends and family.

For full instructions on the San Francisco County Jail #3 Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, and regulations, check out our Inmate Phones Page.


 

San Francisco County Jail #3 Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the San Francisco County Jail #3 there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the San Francisco County Jail #3:
Inmate Name and Booking Number
San Francisco Jail #3
1 Moreland Drive
San Bruno, CA 94066


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Arrange Video Visitation with San Francisco County Jail #3 Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select San Francisco County Jail #3
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the San Francisco County Jail #3, check out our Visit Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in San Francisco County

To send a commissary carepack (food, snacks and goods) directly to an inmate in San Francisco County Jail #3 follow these steps:

  • Select California, then select San Francisco County Jail #3, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for San Francisco County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Francisco County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in San Francisco County Jail #3 check out our Commissary Instructions Page for San Francisco County.


 

How to Send Money to an Inmate in San Francisco County

To send commissary money to an inmate in San Francisco County Jail #3 follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Francisco County Jail #3, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Francisco County Jail #3.


 

Photos of this facility
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