Santa Clara County Jail - South Family & Friends Information

How Do You Communicate with an Inmate in the Santa Clara County Jail - South by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Santa Clara County Jail - South, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Santa Clara County Jail - South Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.

How to Bail out an Inmate in Santa Clara County

To Bail out or Post Bond for an Inmate in Santa Clara County Jail - South follow these steps:

• Log in, Register or sign in as a Guest.
• Select Santa Clara County Jail - South
• Select the Deposit 'type'... Inmate Account or Friends and Family Account.
• Follow the Instructions.

For complete Instructions on How to Bail or Bond an Inmate in Santa Clara County Jail - South, check out our Inmate Bail page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Santa Clara County Jail - South uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Santa Clara County Jail - South using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Santa Clara County Jail - South may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Santa Clara County Jail - South inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Santa Clara County Jail - South

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Santa Clara County Jail - South inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Santa Clara County Jail - South Inmate by Mail and by Email

To mail or email an inmate in Santa Clara County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Main Jail Complex
Inmate's Name, Booking Number, PFN
885 North San Pedro Street
San Jose, CA 95110

• All mail sent to an inmate at the Santa Clara County Jail - South must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Santa Clara County Jail - South has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Clara County Jail - South,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Santa Clara County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Santa Clara County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How to Deposit Money into an Inmate's Account in Santa Clara County Jail - South

To deposit money into the account of an inmate in Santa Clara County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select California.
• Select Santa Clara County Jail - South
• Enter the Inmate ID of your inmate.  This can be found by calling 408-299-3438 or by looking up the inmate's name in the Inmate Search link above.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Santa Clara County Jail - South

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Santa Clara County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Clara County Jail - South follow these steps:

• Register here to create an account with icaregifts for Santa Clara County.
• 
• Choose California, then Santa Clara County Jail - South, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Santa Clara County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in Santa Clara County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Santa Clara County Jail - South, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Clara County.