Adult Pre-Trial Facility, CA Video Visitation

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Adult Pre-Trial Facility

Address:
36650 Road 112
Visalia, CA 93291
Phone:
559-735-1750

Adult Pre-Trial Facility - Remote Video Visitation with your Inmate

Adult Pre-Trial Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.   Using your personal computer.
2.   Using the IC Solutions iphone or Android app.
3.   Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here.

Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
Select your Inmate.
Fund your account using either a Visa, Mastercard credit or debit card.
Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app

Cost of a Remote Video Visit

The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•   Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•   All visits are subject to monitoring and recording.
•   All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•   You must check-in 15 minutes prior to the scheduled visit.
•   Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
•   Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•   Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•   Clothing must cover all private/sensitive body areas.
•   The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•   Adult Pre-Trial Facility can disconnect, deny, change, or cancel a visit at any time.
•   Internet connectivity issues during offsite visits will NOT be refunded.
•   Each visitation session will show a timer to display elapsed time.
•   After your visit has ended your connection will be terminated automatically.

Adult Pre-Trial Facility INMATE VIDEO VISITATION SCHEDULE

36650 Road 112
Visalia, CA 93291
559-735-1750

Register with IC Solutions for all video visits from home or from the South County Detention Center
At home video visits cost $15.00 per 30 minute visit.
All video visits must be scheduled at least one day in advance, but no more than one week in advance.
Other than the two free 30 minute onsite visits per week at South County Detention Center, each inmate will be allowed no more than two additional paid onsite video visits per week and two paid internet home visits per day. (This only pertains to inmates housed at South County Detention Facility)
On-site visitors shall be required to show current and valid state or federal photo ID when requesting approval for visitation. If a visitor cannot produce current valid ID, the authorization to the visit will be denied.
You must wait 45 days after being released from custody before you can visit an inmate. This waiting period applies to visits with members of your immediate family
Visitors must check in five minutes or more before your on-site video visit begins with required ID for each scheduled visitor.
No more than two people at visiting station, excluding infants. If there are more than two approved visitors you may choose how to divide the time between the visitors.
Any visitor under the age of 18 must have their Birth Certificate and be accompanied with a parent or legal guardian.

Any child over the age of 2 years (24 months) will be considered a visitor.

AT HOME VISITATION SCHEDULE

DAY	TIMES
SUNDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM
MONDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM
TUESDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM
WEDNESDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM
THURSDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM
FRIDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM
SATURDAY	7:45AM to 11:30AM 1:00PM to 4:30PM 8:00PM to 10:30PM

AT SOUTH COUNTY DETENTION CENTER
VISITATION SCHEDULE
1960 W Scranton Ave.
Porterville, CA 93257

DAY	TIMES
SUNDAY	7:45AM - 4:20PM
MONDAY	7:45AM - 4:20PM
TUESDAY	7:45AM - 4:20PM
WEDNESDAY	7:45AM - 4:20PM
THURSDAY	7:45AM - 4:20PM
FRIDAY	7:45AM - 4:20PM
SATURDAY	7:45AM - 4:20PM

REFUNDS
All video visits must be canceled at least 24 hours prior to the start of the visit or you will be expected to show and deemed a no-show if you fail to attend. Paid Visit Refunds: 48+ hours in advance: 100% Refund 24 - 48 hours in advance: 50% Refund Under 24 hours in advance: NO Refund No refunds will be issued for visits stopped due to inappropriate behavior, inappropriate dress or other policy violations. Full refunds will be issued for visits cancelled by the facility (except if due to policy violations).

LEGAL & PROFESSIONAL VIDEO VISITATION

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Adult Pre-Trial Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Adult Pre-Trial Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Adult Pre-Trial Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Adult Pre-Trial Facility:
Inmate's Full Name & Inmate Jacket ID#
Tulare County Detentions
36714 Road 112
Visalia, CA 93291

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Send a Carepack Commissary Package Directly to an Inmate in Tulare County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Adult Pre-Trial Facility follow these steps:

Select California, then select Adult Pre-Trial Facility, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Tulare County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Tulare County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Adult Pre-Trial Facility check out our Commissary Instructions Page for Tulare County.

How to Send Money to an Inmate in Tulare County

To send commissary money to an inmate in Adult Pre-Trial Facility follow these steps:

Register with Access Corrections by creating an account.
Select California, then select Adult Pre-Trial Facility, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Adult Pre-Trial Facility.

How to visit an inmate in Tulare County California using Video Visitation or visiting an inmate at the jail

To visit an inmate in Tulare County follow these steps:

In addition to visiting inmates at the jail, Adult Pre-Trial Facility uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the Tulare County Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Adult Pre-Trial Facility.
Then select your Tulare County Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Tulare County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.

How to Bail out an Inmate in Tulare County

To Bail out or Post Bond for an Inmate in Adult Pre-Trial Facility follow these steps:

Log in, Register or sign in as a Guest.
Select Adult Pre-Trial Facility
Select the Deposit 'type'... Inmate Account or Friends and Family Account.
Follow the Instructions.

For complete Instructions on How to Bail or Bond an Inmate in Adult Pre-Trial Facility, check out our Inmate Bail page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Adult Pre-Trial Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Adult Pre-Trial Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Adult Pre-Trial Facility may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Adult Pre-Trial Facility inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Adult Pre-Trial Facility

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Adult Pre-Trial Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Adult Pre-Trial Facility Inmate by Mail and by Email

To mail or email an inmate in Tulare County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Adult Pre-Trial Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Adult Pre-Trial Facility has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Adult Pre-Trial Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Tulare County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Tulare County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Do Inmates in Adult Pre-Trial Facility Make Phone Calls?

To receive phone calls from inmates in Tulare County, or to assist them in making phone calls to other people, follow these steps:

Adult Pre-Trial Facility uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Tulare County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Tulare County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Tulare County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.