Address:
New Haven Correctional Center
245 Whalley Avenue
New Haven, CT 06511
Phone:
203-974-4111
Because of concerns for the safety and wellness of both staff and inmates at the New Haven Correctional Center in New Haven, Connecticut, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.
Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 203-974-4111 for updates.
At-home and onsite video visitation guidelines for New Haven Correctional Center, when this service is available, can be found by going to the visitation information page.
We highly recommend that you call 203-974-4111 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.
Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for New Haven County, the state of Connecticut and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.
Whether the inmates are safe from contracting the coronavirus depends entirely on two things:
At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.
Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.
Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.
We will continuously update this page as the virus changes and new policies are instituted.
Video Visitation is done using Microsoft Teams Group Chat Software.
To rent a tablet for an inmate in New Haven County follow these instructions:
For all New Haven County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.
If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.
1. New Haven Correctional Center and JPAY.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your New Haven County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a text or email message to a New Haven County inmate, do the following:
New Haven Correctional Center uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in New Haven County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your New Haven County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all New Haven County information for sending secure messages to an inmate in New Haven Correctional Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.