The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.
To visit or email an inmate in Franklin County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Franklin County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Franklin County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Franklin County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To purchase commissary online for an Franklin County Jail inmate, follow these instructions:
Note: You will be charged a fee to purchase commissary for your Franklin County inmate. In addition, there is a maximum amount you can spend, usually about $250.00.
Items you may Purchase from CommissaryDeposit.com:
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum purchases and all the information you need to know regarding purchasing commissary for your inmate in Franklin County, go to our Inmate Commissary Page for details.
To deposit money in an Franklin County Jail inmate's commissary account follow these instructions:
Note: You will be charged a fee to send money to your Franklin County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Franklin County, go to our Send Money Page for details.
To deposit money in an Franklin County Jail inmate's commissary account follow these instructions:
Note: You will be charged a fee to send money to your Franklin County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Franklin County, go to our Send Money Page for details.
To set up a phone account so that your inmate can call you from Franklin County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.