Orange County Florida Corrections COVID-19 Coronavirus Visitation Policy

Orange County Florida Corrections

Address:
3855 S John Young Pkwy
P.O. Box 4970
Orlando, FL 32802-4970

Phone:

407-836-4300

New Visitation Policies in Orange County Florida Corrections Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Orange County Florida Corrections in Orlando, Florida, contact visits of any type may be suspended.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 407-836-4300 for updates.

Video Visitation at Orange County Florida Corrections

At-home and onsite video visitation guidelines for Orange County Florida Corrections, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 407-836-4300 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Orange County, the state of Florida and the entire United States until well into 2022 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' Omicron variant will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Orange County Florida Corrections Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. In fact, the Omicron variant is turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Orange County Florida Corrections is encouraging inmates to practice ‘social distancing’, which means staying as far apart as possible. In addition, our staff is advising inmates to avoid shaking hands, washing their hands often, not touching their face, nose, mouth or eyes, and refraining from touching ‘common areas’ throughout the facility.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of coronavirus once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the spread of this virus accelerates and changes to policies occur.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Orange County, can be found on our Send Money Page.


 

How to Arrange Video Visitation with Orange County Florida Corrections Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Orange County Florida Corrections
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Orange County Florida Corrections, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Orange County Florida Corrections by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Orange County Florida Corrections, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Orange County Florida Corrections Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Orange County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Orange County Florida Corrections follow these steps:

  • Register here to create an account with icaregifts for Orange County.
  • Choose Florida, then Orange County Florida Corrections, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Orange County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Orange County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Orange County Florida Corrections, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Orange County.