Gwinnett County Correctional Institution may now offer IC Solutions Tablet Rentals to their inmates.
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Pay for the subscription.
- You get charged the 1st of each month.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.
How to visit an inmate in Gwinnett County Georgia using Video Visitation or visiting an inmate at the jail
To visit an inmate in Gwinnett County follow these steps:
- In addition to visiting inmates at the jail, Gwinnett County Correctional Institution uses a video visitation service called IC Solutions.
- In order to visit with your inmate online or at the Gwinnett County Jail Video Kiosk, you must first register with IC Solutions.
- Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Gwinnett County Correctional Institution.
- Then select your Gwinnett County Inmate.
- Then fund your account using either a Visa, Mastercard credit or debit card.
- Lastly, schedule a visit.
- The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.
For full instructions on all the benefits of using IC Solutions to visit a Gwinnett County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
Gwinnett County Correctional Institution Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Gwinnett County Correctional Institution there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Gwinnett County Correctional Institution:
Gwinnett County Correctional Complex
P. O. Box 247
Phoenix, MD 21131
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
How Do Inmates in Gwinnett County Correctional Institution Make Phone Calls?
To receive phone calls from inmates in Gwinnett County, or to assist them in making phone calls to other people, follow these steps:
- Gwinnett County Correctional Institution uses the services of IC Solutions.
- Register with them online or call them at 888-506-8407.
- Agents are available 24 hours a day, and speak both English & Spanish.
- Services for Gwinnett County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Gwinnett County.
- Although rates are subject to change, they generally run about $0.21 per minute for phone calls.
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Gwinnett County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
How to Send Money to an Inmate in Gwinnett County
To send commissary money to an inmate in Gwinnett County Correctional Institution follow these steps:
- Register with Access Corrections by creating an account.
- Select Georgia, then select Gwinnett County Correctional Institution, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Gwinnett County Correctional Institution.
How to Send a Carepack Commissary Package Directly to an Inmate in Gwinnett County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Gwinnett County Correctional Institution follow these steps:
- Select Georgia, then select Gwinnett County Correctional Institution, and then select the 'Send a Package Order' option.
- Register and create an account with Access Securepak, for Gwinnett County.
- Choose the inmate and the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Gwinnett County at any one time.
For all information, tips and available items for shipping Commissary packages to an inmate in Gwinnett County Correctional Institution check out our Commissary Instructions Page for Gwinnett County.
