Turner County Jail & Detention Center COVID-19 Coronavirus Visitation Policy

Turner County Jail & Detention Center

Address:
1301 Industrial Drive
Ashburn, GA 31714

Phone:

229-567-2401

New Visitation Policies in Turner County Jail & Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Turner County Jail & Detention Center in Ashburn, Georgia, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 229-567-2401 for updates.

Video Visitation at Turner County Jail & Detention Center

At-home and onsite video visitation guidelines for Turner County Jail & Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 229-567-2401 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Turner County, the state of Georgia and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Turner County Jail & Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to Email an Inmate at Turner County Jail & Detention Center

Using Jail ATM Digital Messaging with an Inmate at Turner County Jail & Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

Turner County Jail & Detention Center uses the services of AmTel Confinement Telephone Specialists for purchasing calling cards and other phone services for phone communication with inmates and their friends and family members. Services include Collect Calling, PIN Debits or Purchasing Calling Cards.

You can either register here to make a payment, or call 800-849-6081 to do it over the phone. 
Agents are available from 8:00 AM - 9:00 PM EST, and speak both English & Spanish. 


 

How to visit an inmate in Turner County Georgia using Remote Video Visitation 

To visit an inmate in Turner County follow these steps:

  • In addition to visiting inmates at the jail, Turner County Jail & Detention Center uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Turner County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Turner County Jail & Detention Center may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Turner County Jail & Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Turner County Jail & Detention Center lobby.
    2.  You Can Send Gift Packs
         Turner County Jail & Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Turner County Jail & Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Turner County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Turner County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Turner County Jail & Detention Center follow these steps:

  • Go to JailATM, choose Georgia, then choose Turner County Jail & Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Turner County Jail & Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Turner County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Turner County Jail & Detention Center check out our Commissary Instructions Page for Turner County.


 

How Do You Send Text or Email Messages to an Inmate in the Turner County Jail & Detention Center?

To send messages to a Turner County inmate follow these instructions:

Since Turner County Jail & Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Turner County Jail & Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Turner County Jail & Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Turner County Jail & Detention Center.
Pay for the JailATM Inmate Messaging Service at Turner County Jail & Detention Center.
- Online,
- Using a Kiosk at Turner County Jail & Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Turner County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Turner County

To deposit money online for an inmate in Turner County Jail & Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Turner County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Georgia, then choose Turner County Jail & Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Turner County Jail & Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Turner County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Turner County Jail & Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Turner County.