Livingston County Jail COVID-19 Coronavirus Visitation Policy

Livingston County Jail

Address:
844 W. Lincoln St.
Pontiac, IL 61764

Phone:

815-844-5774

New Visitation Policies in Livingston County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Livingston County Jail in Pontiac, Illinois, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 815-844-5774 for updates.

Video Visitation at Livingston County Jail

At-home and onsite video visitation guidelines for Livingston County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 815-844-5774 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Livingston County, the state of Illinois and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Livingston County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How an Inmate Makes a Phone Call to You or Others from Livingston County Jail

To set up a phone account so that your inmate can call you from Livingston County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Livingston County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Livingston County Jail

To communicate by text or email with an Livingston County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Livingston County inmates or detainees to connect with.
  • When you locate the Livingston County inmate that you want to connect with, you can send them a connection request.
  • Livingston County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Livingston County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How Do Inmates in Livingston County Jail Make Phone Calls?

To receive phone calls from inmates in Livingston County, or to assist them in making phone calls to other people, follow these steps:

  • Livingston County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Livingston County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Livingston County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Schedule and Visit an Inmate in Livingston County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Livingston County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Livingston County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How do Inmates in Livingston County Jail Make Phone Calls?

To receive phone calls from inmates in Livingston County, or to assist them in making phone calls to other people, follow these steps:

  • Register with CTEL, the phone system Livingston County inmates must use.
  • Open an account, 
  • Fund your acount,
  • Find, and then sync with your inmate.

Rates

  • Rates cannot exceed $0.21 per minute for regular calls and $0.25 per minute for collect calls.
  • The minimum billable duration is one minute.
  • Billable time is measured and rounded to the next higher full minute. 
  • Phone calls are terminated if the called party does not accept the call charges.
  • Customers are not billed for a 'no response'. 

Transaction Fees:

  • If paying through the Customer Portal Website: $3.00 per transaction
  • If paying with the assistance of a live operator: $5.95 per transaction

Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.

Customer Service
Monday - Friday 8-5 PM CST
800-583-9683 
Email: [email protected]

For full information about using CTEL to communicate by phone with your Livingston County inmate, visit our Inmate Phone Page. You will find information about Inmate Phone schedules, rates, rules, policies, and tips. Please note that all of your phone calls will be recorderd and any information about your inmate's case that you speak about could be used against him in court. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Livingston County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Livingston County Jail follow these steps:

  • Go to JailATM, choose Illinois, then choose Livingston County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Livingston County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Livingston County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Livingston County Jail check out our Commissary Instructions Page for Livingston County.


 

How to Deposit Money Online for an Inmate in Livingston County

To deposit money online for an inmate in Livingston County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Livingston County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Illinois, then choose Livingston County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Livingston County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Livingston County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Livingston County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Livingston County.