Henry County Jail Annex COVID-19 Coronavirus Visitation Policy

Henry County Jail Annex

Address:
1124 Broad Street
New Castle, IN 47362

Phone:

765-529-5201

New Visitation Policies in Henry County Jail Annex Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Henry County Jail Annex in New Castle, Indiana, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 765-529-5201 for updates.

Video Visitation at Henry County Jail Annex

At-home and onsite video visitation guidelines for Henry County Jail Annex, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 765-529-5201 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Henry County, the state of Indiana and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Henry County Jail Annex Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to Send a Secure Email Message to an Inmate in Henry County

To send a secure email message to an inmate in Henry County Jail Annex follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Henry County, by creating an account.
  • Select Indiana, then select Henry County Jail Annex, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Henry County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Henry County Jail Annex check out our Secure Messaging Guide for Henry County.


 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Henry County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Henry County Jail Annex inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Indiana, then the Henry County Jail Annex, then your inmate's name.
  • Once you have completed this, the Henry County Jail Annex will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Henry County, visit our full page guide

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Henry County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Henry County Jail Annex follow these steps:

  • Go to JailATM, choose Indiana, then choose Henry County Jail Annex
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Henry County Jail Annex, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Henry County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Henry County Jail Annex check out our Commissary Instructions Page for Henry County.


 

How Does an Inmate Make Phone Calls in Henry County Jail Annex?

To receive phone calls from an inmate in Henry County follow these instructions:

Henry County Jail Annex uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Indiana.
  • Choose Henry County Jail Annex
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Henry County Jail Annex, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Indiana to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Indiana to Indiana) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Henry County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Henry County

To deposit money online for an inmate in Henry County Jail Annex follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Henry County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Indiana, then choose Henry County Jail Annex
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Henry County Jail Annex, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Henry County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Henry County Jail Annex, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Henry County.