Jackson County Detention Center COVID-19 Coronavirus Visitation Policy

Jackson County Detention Center

Address:
US 421
PO Box 909
McKee, KY 40447

Phone:

jail: 606-287-7592

New Visitation Policies in Jackson County Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Jackson County Detention Center in McKee, Kentucky, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call jail: 606-287-7592 for updates.

Video Visitation at Jackson County Detention Center

At-home and onsite video visitation guidelines for Jackson County Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call jail: 606-287-7592 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Jackson County, the state of Kentucky and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Jackson County Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Jackson County Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.


 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

Questions:

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.


 

How to Visit or Email an Inmate in Jackson County Kentucky or visiting an inmate at the jail

To visit or email an inmate in Jackson County follow these steps:

  • In addition to visiting inmates at the jail, Jackson County Detention Center uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Jackson County Detention Center inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Jackson County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Jackson County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Jackson County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Jackson County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do Inmates in Jackson County Detention Center Make Phone Calls?

To receive phone calls from inmates in Jackson County, or to assist them in making phone calls to other people, follow these steps:

  • Jackson County Detention Center uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Jackson County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Jackson County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

How to Send a Secure Email Message to an Inmate in Jackson County

To send a secure email message to an inmate in Jackson County Detention Center follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Jackson County, by creating an account.
  • Select Kentucky, then select Jackson County Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Jackson County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Jackson County Detention Center check out our Secure Messaging Guide for Jackson County.


 

How Do Inmates in Jackson County Detention Center Make Phone Calls?

To receive phone calls from inmates in Jackson County, or to assist them in making phone calls to other people, follow these steps:

  • Jackson County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Jackson County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Jackson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Jackson County Detention Center?

Other than 'at the jail' visits between you and your inmate at Jackson County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Jackson County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Jackson County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Jackson County Detention Center
  • Select 'New Purchase'
  • Choose Jackson County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Jackson County, can be found on our Visit Inmate Page.

Jackson County Detention Center Phone: jail: 606-287-7592


 

How to Send Money to an Inmate in Jackson County

To send commissary money to an inmate in Jackson County Detention Center follow these steps:

  • Register with correctpay by creating an account.
  • Select Kentucky, then select Jackson County Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Jackson County Detention Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Jackson County Detention Center.


 

How to Send Commissary Money to an Inmate in Jackson County

To send commissary money to an inmate's account in Jackson County Detention Center follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Jackson County Detention Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Jackson County Detention Center check out our Commissary Instructions Page for Jackson County.