Ascension Parish Jail Emailing An Inmate

Ascension Parish Jail

Address:
2384 Lemanville Cutoff Road
Donaldsonville, LA 70346

Phone:

225-473-8674

How to Email an Inmate in Ascension Parish Jail

Ascension Parish Jail uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Ascension Parish Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

Go directly here to start the process to send a message

Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.

correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Can inmates send and receive texts and emails?

Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.

The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.

Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account. 

To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text. 

The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Ascension Parish Jail staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.

If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.

Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.

How much does it cost for an inmate to use a text or email service?

The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.

Can inmates send and receive photos through their messaging system?

Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached. 

The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.

The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure. 

Can I send an inmate a link to a video to watch?

No.  Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.

Can I send the inmate a video?

Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.

The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.

As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.

What device does an inmate use for texting and emailing?

The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal. 

In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner. 

Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.

What is the inmate text and email system in Ascension Parish Jail?

The electronic messaging system used by Ascension Parish Jail, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 225-473-8674 to confirm.

What are the companies that provide inmate electronic messaging services?

This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:

Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel

How do I fund the inmate’s messaging system?

You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.

How often can an inmate text and email?

There is no limit to the amount of texting and email that an inmate can have with their family and friends.

Can inmates’ text any time of the day or night?

If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.

Can inmates email other inmates in other jails or prisons?

No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.

Ascension Parish Bail Bond Information

Because Ascension Parish and Louisiana can change their bail bond procedures, it is always best to call either the Ascension Parish Jail at 225-473-8674, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Ascension Parish Jail or the Ascension Parish Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Ascension Parish Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Ascension Parish Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Ascension Parish Jail:
Ascension Parish Jail
INMATE NAME
2384 Lemanville Cutoff Rd
Donaldsonville, LA 70346


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Ascension Parish

To register and sign up for a remote visitation account with correctpay.com to communicate with your Ascension Parish Jail inmate, follow the instructions below:

Ascension Parish Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Ascension Parish Jail lobby.
  • Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

  • Register by creating an account.
  • Add a payment method.
  • Select Louisiana
  • Select Ascension Parish Jail
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Ascension Parish Jail, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How Does an Inmate Make Phone Calls in Ascension Parish Jail?

To receive phone calls from an inmate in Ascension Parish follow these instructions:

Ascension Parish Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Louisiana.
  • Choose Ascension Parish Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Ascension Parish Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Louisiana to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Louisiana to Louisiana) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Ascension Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Send a Secure Email or Text Message to an Inmate in Ascension Parish

To send a secure email message and digital photos to an inmate in Ascension Parish Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Louisiana, then select Ascension Parish Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Ascension Parish Jail and send them photos, check out our Secure Messaging Guide for Ascension Parish. 
24/7 Customer Service - 855-836-3364


 

How to Purchase Commissary or Deposit Money Online for an Inmate in Ascension Parish

To purchase commissary online or deposit money in an Ascension Parish Jail inmate's commissary account follow these instructions:

  • Start here and click ‘PLACE ORDER in CommissaryDeposit.com
  • Choose Louisiana
  • Choose Ascension Parish Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate from the Ascension Parish Jail list.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money or purchase commissary for your Ascension Parish inmate. In addition, there is a maximum amount you can send and/or spend. 
Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate or purchasing Commissary online in Ascension Parish, go to our Inmate Commissary Page or our Send Money to an Inmate Page for details.


 

How to Deposit Money Online for an Inmate's Commissary Account in Ascension Parish

To deposit money in an Ascension Parish Jail inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Louisiana
  • Choose Ascension Parish Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Ascension Parish inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Ascension Parish, go to our Send Money Page for details.


 

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