Address:
14300 McMullen Highway, S.W.
Cresaptown, MD 21502
Phone:
301-729-8540
Because of concerns for the safety and wellness of both staff and inmates at the Allegany County Jail & Detention Center in Cresaptown, Maryland, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.
Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 301-729-8540 for updates.
At-home and onsite video visitation guidelines for Allegany County Jail & Detention Center, when this service is available, can be found by going to the visitation information page.
We highly recommend that you call 301-729-8540 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.
Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Allegany County, the state of Maryland and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.
Whether the inmates are safe from contracting the coronavirus depends entirely on two things:
At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.
Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.
Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.
We will continuously update this page as the virus changes and new policies are instituted.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
To receive phone calls from inmates in Allegany County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Allegany County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Allegany County Jail & Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Allegany County Jail & Detention Center check out our Commissary Instructions Page for Allegany County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
How can you rent a tablet for an inmate in Allegany County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Allegany County Jail & Detention Center directly at 301-729-8540 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Allegany County Jail & Detention Center.
To visit or email an inmate in Allegany County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Allegany County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Allegany County Jail & Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Allegany County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
Using Jail ATM Digital Messaging with an Inmate at Allegany County Jail & Detention Center - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
To set up a phone account so that your inmate can call you from Allegany County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Allegany County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a secure email message to an inmate in Allegany County Jail & Detention Center follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Allegany County Jail & Detention Center check out our Secure Messaging Guide for Allegany County.
To receive phone calls from inmates in Allegany County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Allegany County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Allegany County Jail & Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Allegany County Jail & Detention Center check out our Commissary Instructions Page for Allegany County.
To send messages to a Allegany County inmate follow these instructions:
Since Allegany County Jail & Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Allegany County Jail & Detention Center account.
Pay for the Prodigy Inmate Messaging Service at Allegany County Jail & Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Allegany County Jail & Detention Center.
Pay for the JailATM Inmate Messaging Service at Allegany County Jail & Detention Center.
- Online,
- Using a Kiosk at Allegany County Jail & Detention Center.
- Over the phone 877-810-0914.
For all the information you need regarding messaging a Allegany County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.
To deposit money online for an inmate in Allegany County Jail & Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Allegany County Jail & Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Allegany County.
