Address:
Public Safety Facility
401 South Fourth Avenue, Suite 100
Minneapolis, MN 55415
Phone:
612-348-5112
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Hennepin County Adult Detention Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Hennepin County Adult Detention Center Pricing.
Securus Contact Information.
iphone app
Android app
Public Safety Facility
401 South Fourth Avenue, Suite 100
Minneapolis, MN 55415
612-348-5112
AT-THE-JAIL VIDEO VISITS
| DAY | TIMES |
| SUNDAY | 7:00 AM - 9:30 PM |
| MONDAY | No on-site Visits |
| TUESDAY | 7:00 PM - 9:30 PM |
| WEDNESDAY | No on-site Visits |
| THURSDAY | 7:00 PM - 9:30 PM |
| FRIDAY | No on-site Visits |
| SATURDAY | 10:00 AM – 4:00 PM |
REMOTE AT-HOME VIDEO VISITS
| DAY | TIMES |
| SUNDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
| MONDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
| TUESDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
| WEDNESDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
| THURSDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
| FRIDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
| SATURDAY | 10:00 AM - 4:00 PM 7:00 PM - 9:30 PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Hennepin County Adult Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the Hennepin County Adult Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Hennepin County Adult Detention Center:
Inmate's Full Name & Booking #
Hennepin County Public Safety Facility
401 South 4th Avenue
Minneapolis, MN 55415
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobby that accepts cash, debit or Visa and MC credit cards.
Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
Never send cash. Always send a Money Order from the US Post Office.
Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.
Mail to the Hennepin County Adult Detention Center:
Public Safety Facility
401 South Fourth Avenue, Suite 100
Minneapolis, MN 55415
For complete information on depositing money at the Hennepin County Adult Detention Center, including limits, where to drop or mail them and anything else, check out our Inmate Money page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Hennepin County Adult Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Hennepin County Adult Detention Center check out our Commissary Instructions Page for Hennepin County.
To send commissary money to an inmate in Hennepin County Adult Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hennepin County Adult Detention Center.
To set up a phone account so that your inmate can call you from Hennepin County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hennepin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
