Hinds County Penal Farm - Remote Video Visitation with your Inmate
Hinds County Penal Farm uses GettingOut or GTL for their Remote Video Visitation and/or Visit Scheduling. These are 'sister' companies and they are in a transition of merging the two companies, so check both to see which service currently works best with Hinds County Penal Farm.
There are three ways to remotely visit your inmate:
1. Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with GettingOut
1. Register an account.
2. Find your Inmate's Facility here.
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT. **Note** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hinds County Penal Farm. With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
How it Works with GTL
1. Create an account
2. Choose Hinds County Penal Farm
3. Select your inmate.
GTL will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 1-866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
Customer Service for GTL
If you have any questions, you can call them at 1-877-650-4249
Frequently Asked Questions
The GTL app is available on the Apple Store and Google Play.
