Cheshire County Dept. of Corrections Remote Inmate Video Visits

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Cheshire County Dept. of Corrections

Address:
825 Marlboro Rd.
Keene, NH 03431
Phone:
603-903-1600

Cheshire County Dept. of Corrections - Remote Video Visitation with your Inmate

Cheshire County Dept. of Corrections uses Securus Video Connect for Remote Inmate Video Visitation. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Cheshire County Dept. of Corrections inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Cheshire County Dept. of Corrections Pricing.
Securus Contact Information.
iphone app
Android app

Cheshire County Dept. of Corrections ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

825 Marlboro Rd.
Keene, NH 03431
603-903-1600

Schedule Video Visits online with Securus

  • On-site Visits are free.
  • Visits are 20 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed one visit per day.
  • A maximum of 2 guests are allowed per an on-site video session.
  • All visits must be made at least 24 hours in advance.
  • Attorneys must use this same system and time schedule.

  • Receiving & Diagnostic Visitation
    Unclassified inmates are not eligible for visits
    Inmates will be eligible once classified and housed.

    Segregated Inmates
    Are allowed one 30 minute visit on Monday
    Same hours as the General Population Inmates

    Inmates with Lost Privileges
    Are allowed a total of 1 hour visit on Tuesday
    Same hours as the General Population Inmates

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
6:00PM - 9:00PM
MONDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
6:00PM - 9:00PM
TUESDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
6:00PM - 9:00PM
WEDNESDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
THURSDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
FRIDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
SATURDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM


Cheshire County Dept. of Corrections REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

  • All visits must be scheduled at least 24 hours in advance.
  • Visits are $5.95 for 20 minutes.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
MONDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
TUESDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
WEDNESDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
THURSDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
FRIDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM
SATURDAY 8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM

Attorneys have access to their clients during the following times:

8:00AM - 12:00PM
1:00PM - 2:30PM
​​​​​​​6:00PM - 9:00PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 603-903-1600 for appointments.

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Cheshire County Dept. of Corrections money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Cheshire County Bail Bond Information

Because Cheshire County and New Hampshire can change their bail bond procedures, it is always best to call either the Cheshire County Dept. of Corrections at 603-903-1600, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Cheshire County Dept. of Corrections or the Cheshire County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

 

How to Rent a Tablet for an Inmate in Cheshire County Dept. of Corrections

To rent a tablet for an inmate in Cheshire County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Cheshire County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Cheshire County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.

 

Cheshire County Dept. of Corrections Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Cheshire County Dept. of Corrections there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Cheshire County Dept. of Corrections:
Inmate's Full Name
Cheshire County D.O.C
825 Marlboro Road
Keene, NH 03431

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Cheshire County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cheshire County Dept. of Corrections follow these steps:

  • Go to JailATM, choose New Hampshire, then choose Cheshire County Dept. of Corrections
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Cheshire County Dept. of Corrections, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Cheshire County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Cheshire County Dept. of Corrections check out our Commissary Instructions Page for Cheshire County.

 

How to Deposit Money Online for an Inmate in Cheshire County

To deposit money online for an inmate in Cheshire County Dept. of Corrections follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Cheshire County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose New Hampshire, then choose Cheshire County Dept. of Corrections
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Cheshire County Dept. of Corrections, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Cheshire County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Cheshire County Dept. of Corrections, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Cheshire County.

 

How an Inmate Makes a Phone Call to You or Others from Cheshire County Dept. of Corrections

To set up a phone account so that your inmate can call you from Cheshire County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cheshire County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

 

How an Inmate Makes a Phone Call to You or Others from Cheshire County Dept. of Corrections

To set up a phone account so that your inmate can call you from Cheshire County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cheshire County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

 

How to Send a Text or Email Message to an Inmate in Cheshire County Dept. of Corrections

To send a text or email message to a Cheshire County inmate, do the following:

Cheshire County Dept. of Corrections uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Cheshire County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Cheshire County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Cheshire County information for sending secure messages to an inmate in Cheshire County Dept. of Corrections, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.

 

How to Schedule and Visit an Inmate in Cheshire County Dept. of Corrections

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Cheshire County Dept. of Corrections, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Cheshire County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.

 

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