Luna County Detention Center (federal) Remote Inmate Video Visits

Luna County Detention Center (federal)

Address:
700 S. Silver
Deming, NM 88030

Phone:

Luna County Detention Center (federal) - Remote Video Visitation with your Inmate

Luna County Detention Center (federal) uses Securus Video Connect for Remote Inmate Video Visitation. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Luna County Detention Center (federal) inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Luna County Detention Center (federal) Pricing.
Securus Contact Information.
iphone app
Android app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Luna County Detention Center (federal) money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Luna County Detention Center (federal) with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Luna County Detention Center (federal) may allow you an extended visitation. Call to ask for special consideration.
* Call to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

How to Send a Text or Email Message to an Inmate in Luna County Detention Center (federal)

To send a text or email message to a Luna County inmate, do the following:

Luna County Detention Center (federal) uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Luna County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Luna County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Luna County information for sending secure messages to an inmate in Luna County Detention Center (federal), including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Arrange Video Visitation with Luna County Detention Center (federal) Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Luna County Detention Center (federal)
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Luna County Detention Center (federal), check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Luna County Detention Center (federal) by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Luna County Detention Center (federal), you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Luna County Detention Center (federal) Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Luna County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Luna County Detention Center (federal) follow these steps:

  • Go to JailATM, choose New Mexico, then choose Luna County Detention Center (federal)
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Luna County Detention Center (federal), and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Luna County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Luna County Detention Center (federal) check out our Commissary Instructions Page for Luna County.


 

How to Schedule and Visit an Inmate in Luna County Detention Center (federal)

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Luna County Detention Center (federal), then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Luna County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How to Deposit Money Online for an Inmate in Luna County

To deposit money online for an inmate in Luna County Detention Center (federal) follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Luna County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose New Mexico, then choose Luna County Detention Center (federal)
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Luna County Detention Center (federal), and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Luna County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Luna County Detention Center (federal), or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Luna County.


 

How an Inmate Makes a Phone Call to You or Others from Luna County Detention Center (federal)

To set up a phone account so that your inmate can call you from Luna County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Luna County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from Luna County Detention Center (federal)

To set up a phone account so that your inmate can call you from Luna County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Luna County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.