Address:
11-11 Hazen Street
East Elmhurt, NY 11370
Phone:
718-546-6920
The information below provides complete instructions regarding the Rikers Island - Robert N. Davoren Complex:
Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
At the NYDOC cashier office, some providers have set up kiosks where you can deposit money for an inmate.
One of the money transfer agent's kiosks currently accept cash only; another money transfer agent has kiosks that accept both cash and credit cards.
The NYDOC Cashier Office is located at:
Vernon C. Bain Center
1 Halleck Street
Bronx, NY 10474
Hours:
Mon-Fri 8:00 am - 8:00 pm
Sat-Sun 8:00 am - 4:00 pm
Rikers Island - Robert N. Davoren Complex has its own methods for receiving money for inmates, and that information can be found above or by calling 718-546-6920 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Rikers Island - Robert N. Davoren Complex, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 718-546-6920.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Rikers Island - Robert N. Davoren Complex contracts with for inmate deposits, call them at 718-546-6920.
There are several ways to send money to an inmate into United States Bureau of Prisons.
There are three ways to deposit money in an inmate's account in the Federal Bureau of Prisons:
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID# (aka Register Number)
If you can't find the inmate and Register Number online, use the online contact form to request help.
1. Rikers Island - Robert N. Davoren Complex and Moneygram
You can send an inmate funds electronically using MoneyGram's ExpressPayment Program.
You can send money either online or at a Moneygram location.
- Funds are received and processed seven days per week, including holidays.
- Funds sent between 7:00AM - 9:00PM EST are posted within 2 to 4 hours.
- Funds sent after 9:00PM EST are posted at 7:00AM EST the following morning.
- If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
Please visit https://www.moneygram.com/mgo/us/en/paybills, and enter the receive code 7932 or Federal Bureau of Prisons.
First time users will have to set up a profile and account.
A MasterCard or Visa credit card is required.
The maximum you can send is $300 at a time.
Locate the nearest agent by calling 800-926-9400 or finding a location online.
You'll need to complete a MoneyGram ExpressPayment Blue Form.
You can pay with cash or credit/debit Mastercard or Visa.
2. Rikers Island - Robert N. Davoren Complex and Western Union.
- First, you need to know the exact spelling of the inmate's name and inmates ID #
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
You need to know these codes.
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name
Western Union Facilities
Deposit funds in-person at Western Union.
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name
If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
3. Rikers Island - Robert N. Davoren Complex and Mailing a Payment
- First, you need to know the exact spelling of the inmate's name and inmates ID #
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
When sending an inmate money by mail, the Rikers Island - Robert N. Davoren Complex will only accept:
**Important Notes**
- Obtain a money order and include both the inmate's:
- Full committed name AND complete eight-digit register number on the money order.
- Non-postal money orders and non-government checks will be placed on a 15-day hold.
- If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
Make sure your full name and return address is on the envelope.
Address the Money Order to:
Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001
Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated. Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.
Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.
To find out how much the Rikers Island - Robert N. Davoren Complex allows, call the jail at 718-546-6920.
Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor the jail works with.
It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Rikers Island - Robert N. Davoren Complex if it is discovered. There could be additional punishment such as phone or visitation limited. It is unlikely that criminal charges will be levied though.
Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.
• Some jails use stamps as a form of currency.
• Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
• Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
• Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
• Some will agree to clean another’s cell in exchange for a candy bar or some coffee.
Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.
Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).
Commissaries carry every type of food imaginable:
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee
• Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated.
Prisons in Canada even have small fast-food outlets that operate within the jail.
Besides the food products mentioned above, inmates can purchase:
• hygiene products like soaps, shampoos and lotions,
• clothing like sweats, t-shirts, hoodies and sneakers,
• stationary supplies
• religious garments
• books
• televisions, radios and headphones
• movie and television programming
• educational courses
Cash, personal checks, and certified checks are NOT accepted by mail.
Make the bank check or money order payable to the inmate, and include the inmate's book and case number. You can look up their book and case number here.
To look up an inmate’s mailing address or book and case number, go to the Inmate Location and Information page.
How to Put Money on an Inmate Account in the Rikers Island - Robert N. Davoren Complex
There are usually four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Rikers Island - Robert N. Davoren Complex and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call Rikers Island - Robert N. Davoren Complex at 718-546-6920 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 718-546-6920 to ask facility personnel who to make the money order out to, and where to send it.
Option 4 - Make an Inmate Deposit over the Phone
Most of the online companies that provide deposit services will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
Inmate Care Packages
Some jails have contract agreements with third party Commissary companies that ship predetermined Care Packages of candy and snacks.
These can be ordered by you online and are delivered directly to the inmate.
Click here to see if this facility participates in a care package program.
Maximum Amount an an NYC DOC Inmate Can Deposit
This facility does not limit the amount of money an inmate can have on his or her commissary account. Inmates have a weekly spending limit of $125. There is no limit on how much money can be sent at a time. Call Rikers Island - Robert N. Davoren Complex at 718-546-6920 or click here to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.What can an Inmate Purchase through Commissary?
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary. Some jails have several hundred different items.
The Rikers Island - Robert N. Davoren Complex Commissary Instructions and Information can be found here. If you need more information contact the jail by calling 718-546-6920.
Who Can Put Money in an Inmate's Account?
Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
This facility offers several methods for putting money on an inmate’s account, including by phone, online, in person or by mail. Because of the available methods, friends and family can send money from anywhere in the world.
WHY DOES AN INMATE NEED MONEY IN THEIR ACCOUNT AT THE Rikers Island - Robert N. Davoren Complex?
Since inmates are not allowed to possess cash money while in custody in the Rikers Island - Robert N. Davoren Complex, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.Important Tips
Call the Rikers Island - Robert N. Davoren Complex at 718-546-6920 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.To rent a tablet for an inmate in New York County follow these instructions:
For all New York County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
To lean about inmate visitation in the NYC Correction Department, read the following:
TELEVISITING (Remote Visitation)
Televisiting will take place from 8:00am to 2:00pm on Saturday, and 8:00am to 2:00pm on Sunday. Televisiting follows the Department's existing in-person visit schedule, which organizes visit days based on the first letter of the person in custody's last name. Please refer to the Visit Schedule in order to determine which day of the week you may visit your loved one.
VISIT SCHEDULE (changes monthly)
In-person visits will take place Wednesday and Thursday afternoons from 2:00 p.m. to 8:00 p.m.- and Friday mornings from 8:00 a.m. to 2:00 p.m. Visitors need to arrive 1 hour prior to their scheduled visit time. Visits will follow the existing visitor schedule according to the last name of the individual in custody.
To learn more about the Rikers Island - Robert N. Davoren Complex inmate visitation procedures, polices and schedules, which change monthly, check out our Inmate Visitation Page.
To find out how Rikers Island - Robert N. Davoren Complex makes phone calls, read this information:
For all the information on how to buy time, using tablets to make calls, how much it costs and more, check out out Inmate Phone Page.
To deposit money in the commissary account of an NYC DOC inmate, follow these instructions:
For all the information, including links to all of the online deposit methods and addresses fo mailing money orders, check out our Send Money Page.
For all the information about Rikers Island - Robert N. Davoren Complex, how to reach an inmate there, how to find out if the inmate is there, or where he went when he was released, check out our Family Info Page.
To understand the Mail Policies for Rikers Island - Robert N. Davoren Complex requires a lot of time and attention as NYC DOC Jails are some of the most permissive in America.
1. Rikers Island - Robert N. Davoren Complex allows unlimited mail.
2. They allow packages to be sent in to inmates.
3. They allow magazines, newspapers and books to be sent direct from friends and family.
4. They allow clothing, jewelry, art supplies and all kinds of stuff to be sent to inmates.
In short, to fully understand the Rikers Island - Robert N. Davoren Complex and see the full list of things you can mail to an inmate, check out our Inmate Mail Page.
To look up an inmate in Rikers Island - Robert N. Davoren Complex or any of the New York City Department of Correction follow these instructions:
1. Proceed to the NYC DOC Inmate Locator Page.
2. Type in the inmate's first name, last name or case and book number.
3. If you just type in the first name or last name, you will see a list of every inmate that uses that name.
4. Select your inmate from that list.
For full instructions on how to interpret the information on the Inmate Search Locator including criminal charges, bail, court dates and more, check out our Mugshots Page.
Instructions for ordering commissary for Rikers Island - Robert N. Davoren Complex will soon be announced.
The New York City Department of Correction is rolling out a new commissary system in the Spring of 2022. Inmates will be able to order commissary directly and have it delivered from an outside vendor. Stay tuned for updates.
This jailhouse 'Uber Eats' system will be replacing the current commissary system.
Stay tuned by checking out our Commissary Page for Rikers Island - Robert N. Davoren Complex
To Bail out an inmate in Rikers Island - Robert N. Davoren Complex or a New York City Jail follow these instructions:
1. You can post bail either online or in person.
2. To post bail online or in person you need the exact name your inmate used when arrested, and their book and case number. You can find this information here.
3. You can use one of multiple payment systems online.... Western Union, Moneygram or Jpay.
4. In person bail payments must be made in Brooklyn, Queens or the Bronx.
5. Personal checks or Money Orders exceeding $1,000 will NOT be accepted for bail.
For the complete information on how to bail out someone from Rikers Island - Robert N. Davoren Complex or any Rikers island or NYC Jail, check out our Inmate Bail Page.