Below are 'street photos' (provided to us by users of this website) of the Rensselaer County Correctional Facility from different perspectives.
Photos shown are the property of jailexchange.com and are not to be used without the express written permission of the owners of jailexchange.com.
Because Rensselaer County and New York can change their bail bond procedures, it is always best to call either the Rensselaer County Correctional Facility at 518-266-1730, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Rensselaer County Correctional Facility or the Rensselaer County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
For inmates receiving mail in the Rensselaer County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Rensselaer County Correctional Facility:
Inmate's Full Name & Booking Identification Number (call 518-266-1730 for this)
Rensselaer County Correctional Facility
4000 Main Street
Troy, NY 12180
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Rensselaer County Correctional Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Rensselaer County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Rensselaer County Correctional Facility inmate's account for communication services, check out our Send Money page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Rensselaer County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in Rensselaer County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Rensselaer County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Rensselaer County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Rensselaer County Correctional Facility follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Rensselaer County Correctional Facility check out our Commissary Instructions Page for Rensselaer County.
To send commissary money to an inmate in Rensselaer County Correctional Facility follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Rensselaer County Correctional Facility.