Alamance County Detention Center COVID-19 Coronavirus Visitation Policy

Alamance County Detention Center

Address:
109 South Maple Street
Graham, NC 27253

Phone:

336-570-6317

New Visitation Policies in Alamance County Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Alamance County Detention Center in Graham, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 336-570-6317 for updates.

Video Visitation at Alamance County Detention Center

At-home and onsite video visitation guidelines for Alamance County Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 336-570-6317 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Alamance County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Alamance County Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Alamance County Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.


 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

Questions:

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.


 

How Do Inmates in Alamance County Detention Center Make Phone Calls?

To receive phone calls from inmates in Alamance County, or to assist them in making phone calls to other people, follow these steps:

  • Alamance County Detention Center uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Alamance County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Alamance County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

Tablets Rentals Offer Great Solutions for Inmates at the Alamance County Detention Center

How can you rent a tablet for an inmate in Alamance County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Alamance County Detention Center directly at 336-570-6317 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Alamance County Detention Center.


 

How to Send a Secure Email Message to an Inmate in Alamance County

To send a secure email message to an inmate in Alamance County Detention Center follow these steps:

How inteleMESSAGE Works

  • The Alamance County Detention Center inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Alamance County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Alamance County Detention Center check out our Secure Messaging Guide for Alamance County.


 

Alamance County Bail Bond Information

Because Alamance County and North Carolina can change their bail bond procedures, it is always best to call either the Alamance County Detention Center at 336-570-6317, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Alamance County Detention Center or the Alamance County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Alamance County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Alamance County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Alamance County Detention Center:
Inmate's Full Name
Alamance County Detention Center
109 South Maple Street
Graham, NC 27253


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Visit or Email an Inmate in Alamance County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Alamance County follow these steps:

  • In addition to visiting inmates at the jail, Alamance County Detention Center uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Alamance County Detention Center inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Alamance County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Alamance County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Alamance County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Alamance County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Email an Inmate at Alamance County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Alamance County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Rent a Tablet for an Inmate in Alamance County Detention Center

To rent a tablet for an inmate in Alamance County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Alamance County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Alamance County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How Do Inmates in Alamance County Detention Center Make Phone Calls?

To receive phone calls from inmates in Alamance County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Alamance County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Alamance County

To deposit money online for an inmate in Alamance County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Alamance County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Alamance County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Alamance County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Alamance County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Alamance County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Alamance County.


 

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