Address:
205 Academy Street
PO Box 395
Jefferson, NC 28640
Phone:
336.846.5611
Because of concerns for the safety and wellness of both staff and inmates at the Ashe County Jail in Jefferson, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.
Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 336.846.5611 for updates.
At-home and onsite video visitation guidelines for Ashe County Jail, when this service is available, can be found by going to the visitation information page.
We highly recommend that you call 336.846.5611 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.
Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Ashe County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.
Whether the inmates are safe from contracting the coronavirus depends entirely on two things:
At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.
Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.
Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.
We will continuously update this page as the virus changes and new policies are instituted.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
To receive phone calls from inmates in Ashe County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Ashe County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.
How can you rent a tablet for an inmate in Ashe County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Ashe County Jail directly at 336.846.5611 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Ashe County Jail.
To visit or email an inmate in Ashe County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Ashe County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Ashe County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Ashe County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To send a secure email message to an inmate in Ashe County Jail follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Ashe County Jail check out our Secure Messaging Guide for Ashe County.
To receive phone calls from inmates in Ashe County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Ashe County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Ashe County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Ashe County Jail check out our Commissary Instructions Page for Ashe County.
To send messages to a Ashe County inmate follow these instructions:
Since Ashe County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Ashe County Jail account.
Pay for the Prodigy Inmate Messaging Service at Ashe County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Ashe County Jail.
Pay for the JailATM Inmate Messaging Service at Ashe County Jail.
- Online,
- Using a Kiosk at Ashe County Jail.
- Over the phone 877-810-0914.
For all the information you need regarding messaging a Ashe County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.
To deposit money online for an inmate in Ashe County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Ashe County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Ashe County.