Catawba County Detention Facility COVID-19 Coronavirus Visitation Policy

Catawba County Detention Facility

Address:
100 Government Drive
Newton, NC 28658

Phone:

828-465-8999

New Visitation Policies in Catawba County Detention Facility Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Catawba County Detention Facility in Newton, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 828-465-8999 for updates.

Video Visitation at Catawba County Detention Facility

At-home and onsite video visitation guidelines for Catawba County Detention Facility, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 828-465-8999 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Catawba County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Catawba County Detention Facility Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Catawba County Bail Bond Information

Because Catawba County and North Carolina can change their bail bond procedures, it is always best to call either the Catawba County Detention Facility at 828-465-8999, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Catawba County Detention Facility or the Catawba County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

How to visit an inmate in Catawba County North Carolina using Video Visitation or visiting an inmate at the jail

To visit an inmate in Catawba County follow these steps:

  • In addition to visiting inmates at the jail, Catawba County Detention Facility uses a video visitation service called iWebVisit.com.
  • In order to visit with your inmate online or at the Catawba County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Catawba County Detention Facility. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Catawba County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Catawba County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Catawba County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

Tablets Rentals Offer Great Solutions for Inmates at the Catawba County Detention Facility

How can you rent a tablet for an inmate in Catawba County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Catawba County Detention Facility directly at 828-465-8999 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Catawba County Detention Facility.


 

How to Send a Secure Email Message to an Inmate in Catawba County

To send a secure email message to an inmate in Catawba County Detention Facility follow these steps:

How inteleMESSAGE Works

  • The Catawba County Detention Facility inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Catawba County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Catawba County Detention Facility check out our Secure Messaging Guide for Catawba County.


 

How to Deposit Money Online for an inmate in Catawba County Detention Facility

Catawba County Detention Facility uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Catawba County Detention Facility.

JailPackStore has a very cumbersome website that requires you to: 

1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.

Maximum Deposit -  $300

Fee to Deposit Money using a credit or debit card - 

  • $3.95 to deposit $10.00 - 25.00
  • $6.95 to deposit $25.01 - 100.00
  • $8.95 to deposit $100.01 - 200.00
  • $10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.

For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.


 

How Do Inmates in Catawba County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Catawba County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Catawba County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Catawba County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Catawba County Detention Facility follow these steps:

  • Catawba County Detention Facility uses McDaniel Supply Company for their inmate commissary.
  • McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Catawba County Detention Facility.
  • JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in Catawba County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in Catawba County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Catawba County Detention Facility check out our Commissary Instructions Page for Catawba County.


 

Photos of this facility
1 / 3
2 / 3
3 / 3