Jones County Jail & Sheriff COVID-19 Coronavirus Visitation Policy

Jones County Jail & Sheriff

Address:
101 Market Street
PO Box 267
Trenton, NC 28585

Phone:

(252) 448-7091

New Visitation Policies in Jones County Jail & Sheriff Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Jones County Jail & Sheriff in Trenton, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call (252) 448-7091 for updates.

Video Visitation at Jones County Jail & Sheriff

At-home and onsite video visitation guidelines for Jones County Jail & Sheriff, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call (252) 448-7091 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Jones County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Jones County Jail & Sheriff Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Tablets Rentals Offer Great Solutions for Inmates at the Jones County Jail & Sheriff

How can you rent a tablet for an inmate in Jones County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Jones County Jail & Sheriff directly at (252) 448-7091 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Jones County Jail & Sheriff.


 

How to Send a Secure Email Message to an Inmate in Jones County

To send a secure email message to an inmate in Jones County Jail & Sheriff follow these steps:

How inteleMESSAGE Works

  • The Jones County Jail & Sheriff inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Jones County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Jones County Jail & Sheriff check out our Secure Messaging Guide for Jones County.


 

How Do Inmates in Jones County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Jones County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Jones County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Jones County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Jones County Jail & Sheriff follow these steps:

  • Go to JailATM, choose North Carolina, then choose Jones County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Jones County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Jones County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Jones County Jail & Sheriff check out our Commissary Instructions Page for Jones County.


 

How to visit an inmate in Jones County North Carolina using Video Visitation or visiting an inmate at the jail

To visit an inmate in Jones County follow these steps:

  • In addition to visiting inmates at the jail, Jones County Jail & Sheriff uses a video visitation service called iWebVisit.com.
  • In order to visit with your inmate online or at the Jones County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Jones County Jail & Sheriff. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Jones County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Jones County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Jones County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Jones County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Jones County Jail & Sheriff follow these steps:

  • Select North Carolina, then select Jones County Jail & Sheriff, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Jones County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Jones County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Jones County Jail & Sheriff check out our Commissary Instructions Page for Jones County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].