Madison County Jail & Sheriff Photos & Videos

How to Send a Carepack Commissary Package Directly to an Inmate in Madison County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Madison County Jail & Sheriff follow these steps:

  • Go to JailATM, choose North Carolina, then choose Madison County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Madison County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Madison County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Madison County Jail & Sheriff check out our Commissary Instructions Page for Madison County.


 

How Do You Send Text or Email Messages to an Inmate in the Madison County Jail & Sheriff?

To send messages to a Madison County inmate follow these instructions:

Since Madison County Jail & Sheriff contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Madison County Jail & Sheriff account.
 
Pay for the Prodigy Inmate Messaging Service at Madison County Jail & Sheriff.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Madison County Jail & Sheriff.
Pay for the JailATM Inmate Messaging Service at Madison County Jail & Sheriff.
- Online,
- Using a Kiosk at Madison County Jail & Sheriff.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Madison County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Madison County

To deposit money online for an inmate in Madison County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Madison County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Madison County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Madison County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Madison County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Madison County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Madison County.


 

How to visit an inmate in Madison County North Carolina using Video Visitation or visiting an inmate at the jail

To visit an inmate in Madison County follow these steps:

  • In addition to visiting inmates at the jail, Madison County Jail & Sheriff uses a video visitation service called iWebVisit.com.
  • In order to visit with your inmate online or at the Madison County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Madison County Jail & Sheriff. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Madison County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Madison County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Madison County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How an Inmate Makes a Phone Call to You or Others from Madison County Jail & Sheriff

To set up a phone account so that your inmate can call you from Madison County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Madison County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.