Address:
302 S McNeil Street
Carthage, NC 28327
Phone:
910-947-2980
Because of concerns for the safety and wellness of both staff and inmates at the Moore County Detention Center in Carthage, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.
Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 910-947-2980 for updates.
At-home and onsite video visitation guidelines for Moore County Detention Center, when this service is available, can be found by going to the visitation information page.
We highly recommend that you call 910-947-2980 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.
Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Moore County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.
Whether the inmates are safe from contracting the coronavirus depends entirely on two things:
At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.
Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.
Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.
We will continuously update this page as the virus changes and new policies are instituted.
For inmates receiving mail in the Moore County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Moore County Detention Center:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To send commissary money to an inmate in Moore County Detention Center follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Moore County Detention Center.
To receive phone calls from an inmate in Moore County follow these instructions:
Moore County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Moore County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Moore County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To register and sign up for a remote visitation account with correctpay.com to communicate with your Moore County Detention Center inmate, follow the instructions below:
Moore County Detention Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Begin the process to schedule a visit:
24/7 Customer Service - 855-836-3364
For all the information on remote video visits and 'at the jail' visitation for Moore County Detention Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.
To send a secure email message and digital photos to an inmate in Moore County Detention Center follow these steps:
For all information on how to Text/Email an Inmate in Moore County Detention Center and send them photos, check out our Secure Messaging Guide for Moore County.
24/7 Customer Service - 855-836-3364
To deposit money online for an inmate in Moore County Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Moore County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Moore County.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Moore County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Moore County Detention Center check out our Commissary Instructions Page for Moore County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].