Moore County Detention Center Sending Money

Moore County Detention Center

Address:
302 S McNeil Street
Carthage, NC 28327

Phone:

910-947-2980

Moore County Detention Center uses JailATM for Inmate Money Deposits

JailATM – Send Money, Email Inmate, Video Call, Send Gift Packs to Moore County Detention Center

Search for JailATM services for Moore County Detention Center.
Make an inmate deposit with JailATM for Moore County Detention Center. 

Note: While JailATM offers the following inmate services, Moore County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Money
Moore County Detention Center has an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
Send Gift Packs
Moore County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
Email Inmate
Moore County Detention Center has an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if this jail allows emailing your inmate.
Video Calls
Moore County Detention Center has an agreement with JailATM which facilitates video visitation between you and your inmate. Check the JailATM website to see if this jail has online, or 'at jail' video visitation.

How do I send an inmate money?

Moore County Detention Center has its own methods for receiving money for inmates, and that information can be found above or by calling 910-947-2980 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Moore County Detention Center, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 910-947-2980.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Moore County Detention Center contracts with for inmate deposits, call them at 910-947-2980.

How do I send money to someone in the United States Bureau of Prisons?

There are several ways to send money to an inmate into United States Bureau of Prisons.

There are three ways to deposit money in an inmate's account in the Federal Bureau of Prisons:

  • Moneygram
  • Western Union Online Deposits
  • United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID# (aka Register Number)

If you can't find the inmate and Register Number online, use the online contact form to request help.



1.  Moore County Detention Center and Moneygram

You can send an inmate funds electronically using MoneyGram's ExpressPayment Program.

You can send money either online or at a Moneygram location.

 - Funds are received and processed seven days per week, including holidays.
 - Funds sent between 7:00AM - 9:00PM EST are posted within 2 to 4 hours.
 - Funds sent after 9:00PM EST are posted at 7:00AM EST the following morning.

 - If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.

NOTE:  Do not send money until the inmate has actually arrived to the facility he has been assigned.  At that point you can locate their location online.


Sending a Moneygram online

Please visit https://www.moneygram.com/mgo/us/en/paybills, and enter the receive code 7932 or Federal Bureau of Prisons

First time users will have to set up a profile and account.

A MasterCard or Visa credit card is required.

The maximum you can send is $300 at a time.


Sending a Moneygram from a Location

Locate the nearest agent by calling 800-926-9400 or finding a location online.

You'll need to complete a MoneyGram ExpressPayment Blue Form.

You can pay with cash or credit/debit Mastercard or Visa.


 

2.  Moore County Detention Center and Western Union.

 - First, you need to know the exact spelling of the inmate's name and inmates ID #
 
NOTE:  Do not send money until the inmate has actually arrived to the facility he has been assigned.  At that point you can locate their location online.

Sending a Western Union payment online

You need to know these codes. 
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name

  • Type in and select FEDERAL BUREAU OF PRISON, then follow Western Union's instructions.
  • For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

 

Sending a Western Union payment from a location

Western Union Facilities
Deposit funds in-person at Western Union

Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name

If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.



3.  Moore County Detention Center and Mailing a Payment

 - First, you need to know the exact spelling of the inmate's name and inmates ID #
 
NOTE:  Do not send money until the inmate has actually arrived to the facility he has been assigned.  At that point you can locate their location online.



When sending an inmate money by mail, the Moore County Detention Center will only accept:

  • US Postal Money Orders

**Important Notes**

 - Obtain a money order and include both the inmate's:
 - Full committed name AND complete eight-digit register number on the money order.

 - Non-postal money orders and non-government checks will be placed on a 15-day hold.
 - If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.

Make sure your full name and return address is on the envelope.

Address the Money Order to:

Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001

What are inmate funds?

Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated.  Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.

How much money can an inmate have?

Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.

To find out how much the Moore County Detention Center allows, call the jail at 910-947-2980.

How much money can I send an inmate at one time?

Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor the jail works with.

Is it illegal for an inmate to have cash?

It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Moore County Detention Center if it is discovered. There could be additional punishment such as phone or visitation limited.  It is unlikely that criminal charges will be levied though.

If an inmate can’t have cash in jail or prison, how do they purchase contraband or gamble?

Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.

•    Some jails use stamps as a form of currency. 
•    Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
•    Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
•    Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
•    Some will agree to clean another’s cell in exchange for a candy bar or some coffee.

Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.

What are things prisoners use or trade in lieu of cash?

Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).

What kind of food can an inmate purchase on Commissary?

Commissaries carry every type of food imaginable:

•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee
•    Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated. 

Prisons in Canada even have small fast-food outlets that operate within the jail. 

What items can inmates purchase in jail and prison? 

Besides the food products mentioned above, inmates can purchase:

•    hygiene products like soaps, shampoos and lotions, 
•    clothing like sweats, t-shirts, hoodies and sneakers,
•    stationary supplies
•    religious garments
•    books
•    televisions, radios and headphones
•    movie and television programming
•    educational courses

HOW TO PUT MONEY ON AN INMATE ACCOUNT IN THE Moore County Detention Center

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Moore County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Moore County Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327


Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.


 

Moore County Detention Center Commissary Instructions

Moore County Detention Center contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.

Family members and friends can go to their website, order for their inmate and have it delivered directly to Moore County Detention Center.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select North Carolina, then Moore County Detention Center, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

What is the Maximum Amount You Can Add to an Inmate's Account?

Moore County Detention Center uses an outside vendor called correctpay.com (aka JailFunds & VendEngine) to deposit money to your inmate's account.

Deposits of up to $300.00 are allowed by jailfunds.com, although Moore County Detention Center may at times limit the maximum deposit to as low as $200.00.

What Can You Purchase for an Inmate's Commissary at Moore County Detention Center

OASIS is the Moore County Detention Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygeine products, and Letter writing materials for sale on their website.

Who can Purchase Commissary for Moore County Detention Center Inmates?

Anybody can purchase commissary for your inmate as long as there is not a 'no-contact order' in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from Oasis using a Visa or Mastercard credit or debit card or Discover, you and your inmate have more options.

Why Do Inmates in Moore County Detention Center need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Moore County Detention Center allows the inmate's family and/or friends to purchase products online from Oasis.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Co-Pays and other Inmate Needs for Money

Moore County Detention Center may on occasion debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have, after these things are deducted.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Moore County Detention Center and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Moore County Detention Center.

Moore County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Moore County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Moore County Detention Center:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Send Money to an Inmate in Moore County

To send commissary money to an inmate in Moore County Detention Center follow these steps:

  • Register with correctpay by creating an account.
  • Select North Carolina, then select Moore County Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Moore County Detention Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Moore County Detention Center.


 

How Does an Inmate Make Phone Calls in Moore County Detention Center?

To receive phone calls from an inmate in Moore County follow these instructions:

Moore County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose North Carolina.
  • Choose Moore County Detention Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Moore County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. North Carolina to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. North Carolina to North Carolina) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Moore County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Moore County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Moore County Detention Center inmate, follow the instructions below:

Moore County Detention Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Moore County Detention Center lobby.
  • Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

  • Register by creating an account.
  • Add a payment method.
  • Select North Carolina
  • Select Moore County Detention Center
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Moore County Detention Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How to Send a Secure Email or Text Message to an Inmate in Moore County

To send a secure email message and digital photos to an inmate in Moore County Detention Center follow these steps:

  • Register with correctpay by creating an account.
  • Select North Carolina, then select Moore County Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Moore County Detention Center and send them photos, check out our Secure Messaging Guide for Moore County. 
24/7 Customer Service - 855-836-3364


 

How to Deposit Money Online for an Inmate in Moore County

To deposit money online for an inmate in Moore County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Moore County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Moore County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Moore County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Moore County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Moore County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Moore County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Moore County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Moore County Detention Center follow these steps:

  • Select North Carolina, then select Moore County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Moore County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Moore County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Moore County Detention Center check out our Commissary Instructions Page for Moore County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].


 

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