Richmond County Jail COVID-19 Coronavirus Visitation Policy

Richmond County Jail

Address:
1 Court Street
Rockingham, NC 28379

Phone:

910-997-8264

New Visitation Policies in Richmond County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Richmond County Jail in Rockingham, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 910-997-8264 for updates.

Video Visitation at Richmond County Jail

At-home and onsite video visitation guidelines for Richmond County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 910-997-8264 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Richmond County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Richmond County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Tablets Rentals Offer Great Solutions for Inmates at the Richmond County Jail

How can you rent a tablet for an inmate in Richmond County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Richmond County Jail directly at 910-997-8264 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Richmond County Jail.


 

How to Send a Secure Email Message to an Inmate in Richmond County

To send a secure email message to an inmate in Richmond County Jail follow these steps:

How inteleMESSAGE Works

  • The Richmond County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Richmond County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Richmond County Jail check out our Secure Messaging Guide for Richmond County.


 

How Do Inmates in Richmond County Jail Make Phone Calls?

To receive phone calls from inmates in Richmond County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Richmond County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to visit an inmate in Richmond County North Carolina using Video Visitation or visiting an inmate at the jail

To visit an inmate in Richmond County follow these steps:

  • In addition to visiting inmates at the jail, Richmond County Jail uses a video visitation service called iWebVisit.com.
  • In order to visit with your inmate online or at the Richmond County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Richmond County Jail. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Richmond County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Richmond County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Richmond County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Richmond County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Richmond County Jail follow these steps:

  • Richmond County Jail uses McDaniel Supply Company for their inmate commissary.
  • McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Richmond County Jail.
  • JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in Richmond County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in Richmond County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Richmond County Jail check out our Commissary Instructions Page for Richmond County.


 

How an Inmate Makes a Phone Call to You or Others from Richmond County Jail

To set up a phone account so that your inmate can call you from Richmond County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Richmond County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.