Grand Forks County Jail & Detention Center Remote Inmate Video Visits

Grand Forks County Jail & Detention Center

Address:
1701 North Washington
PO Box 5244
Grand Forks, ND 58206-5244

Phone:

701-780-8224

Video Calls from an Inmate at the Grand Forks County Jail & Detention Center

Grand Forks County Jail & Detention Center uses the services of Reliance Telephone for video (visit) phone calls and for emailing/texting to inmates.

Note: This option may not be available for your inmate. When registering, check to see if devices are available.

  • Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. 
  • Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones.
  • Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls. 
  • The cost of this is $4.00 per month for rental of the Reliance Tablet Phone + $0.25 per minute for video and voice calls.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Grand Forks County Jail & Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Grand Forks County Jail & Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.


 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

Questions:

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.


 

How Do Inmates in Grand Forks County Jail & Detention Center Make Phone Calls?

To receive phone calls from inmates in Grand Forks County, or to assist them in making phone calls to other people, follow these steps:

  • Grand Forks County Jail & Detention Center uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Grand Forks County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Grand Forks County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

How to Visit or Email an Inmate in Grand Forks County North Dakota or visiting an inmate at the jail

To visit or email an inmate in Grand Forks County follow these steps:

  • In addition to visiting inmates at the jail, Grand Forks County Jail & Detention Center uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Grand Forks County Jail & Detention Center inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Grand Forks County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Grand Forks County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Grand Forks County Jail & Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Grand Forks County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do You Schedule and Visit an Inmate in Grand Forks County Jail & Detention Center?

To set up an account to schedule and visit your Grand Forks County inmate, follow these instructions:

  • Register and set up a new account with RELIANCE, or log in if you already have an account.
  • Select Grand Forks County Jail & Detention Center, then select your inmate who you will be visiting.
  • Your identity will have to investigated and approved by the Grand Forks County staff.
  • Once approved, you can schedule a visit.

For all the information you need in order to schedule and visit your Grand Forks County inmate, or to assist them in visiting with others, including instructions, fees, cost of each visit, requirements for free visits, tablet rentals that can be used for visits, payment methods and times that your inmate can have a visit, check out our Visit Inmate Page.
NOTE: All of your visits with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Grand Forks County Jail & Detention Center Make Phone Calls?

To set up your Grand Forks County inmate to make to make phone calls to you and others, follow these instructions:

For all the information you need in order to receive phone calls from your Grand Forks County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Grand Forks County Jail & Detention Center Send and Receive Texts and Emails?

To set up your Grand Forks County inmate to make to send and receive texts and emails to you and others, follow these instructions:

  • Register and set up a new account with RELIANCE Telephone, or log in if you already have an account.
  • Review your communication options and choose the option for sending secure messages.
  • Select Grand Forks County Jail & Detention Center, then select your inmate who you will be funding.

For all the information you need in order to send and receive texts and emails from your Grand Forks County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.