Receiving Phone Calls from an Inmate in Zanesville Police City Jail
How to get phone Calls from your inmate at Zanesville Police City Jail
PRE-PAYING
Using GTL you have the option of either:
- pre-paying directly into your inmate's account where they decide who to call, or
- pre-paying, where you control all phone costs and all calls come only to you.
Prepaid Option #1
If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on phone calls to anyone, or any other communications services available at Zanesville Police City Jail.
Prepaid Option #2
With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
Emailing and Photo Sharing with your Inmate
Then use the Facility Finder to:
1. Select Zanesville Police City Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Important Tips About Jail Phone Calls
If you were unable to find the information you were looking for on this page, call Zanesville Police City Jail at 740-455-0734 and ask their policies on getting phone calls from your inmate.
Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Click here to view the jail website for additional information.
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
Features:
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Muskingum County, can be found on our Send Money Page.
For full instructions on the Zanesville Police City Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.
Zanesville Police City Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Zanesville Police City Jail inmate's account for communication services, check out our Send Money page.
When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
332 South Street
Zanesville, OH 43701
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Zanesville Police City Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Muskingum County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Frequently Asked Questions
How do I open an inmate phone account at the Zanesville Police City Jail?
The Zanesville Police City Jail uses a third-party phone service called GTL Connect Network. If you want to communicate by phone with your inmate, you have to first open an account with GTL. They have three different types of accounts: (1)AdvancePay - which is a prepaid collect calling service which allows an inmate to call your phone number using funds that you deposit. (2)PIN Debit - which allows an inmate to call direct to anyone they choose using money that you have deposited for them, or they can use money from their commissary or trust account to purchase prepaid phone credits. (3)Inmate Voicemail - In order to leave a voicemail for your inmate you must have an active AdvancePay Account. To leave a voicemail message you will call a local number that Zanesville Police City Jail has set up, select their Inmate ID, then record the message you want to leave them. To find out the phone number you call to leave a message, call Zanesville Police City Jail at 740-455-0734 or call GTL Connect Network at 877-650-4249. Learn more about how to get phone calls from an inmate in the Zanesville Police City Jail.
How much does it cost for an inmate to make a phone call from the Zanesville Police City Jail?
Phone call rates from your inmate in the Zanesville Police City Jail to you vary and are subject to change, but in general the costs are as follows: AdvancePay Phone Calls - $0.21 per minute. PIN Debit Phone Calls - $0.21 per minute. Traditional Collect Phone Calls - $0.25 per minute. VOICEMAIL Message (one minute max) - $1.00 per minute. Learn more about how much phone calls cost in the Zanesville Police City Jail, or call GTL Connect Network at 877-650-4249.
Can inmate phone calls from the Zanesville Police City Jail connect to my mobile phone number?
Yes. When an inmate in the Zanesville Police City Jail calls you using a GTL Connect Network phone service's AdvancePay or PIN Debit account, the calls can connect to your cell phone. Learn more about how to set up a phone account for an inmate in the Zanesville Police City Jail.
Why is my Zanesville Police City Jail phone status blocked?
If your phone status at the Zanesville Police City Jail is showing being BLOCKED, there could be several reasons for this: (1)There are not enough funds on your AdvancePay or PIN Debit Account, (2)You have a new telephone number, and a restriction could be on your line, (3)You may have accidentally pressed the incorrect number when attempting to accept the incoming call and you may have blocked your line, (4)In the past you may have requested to have a block placed on your phone and you never had it removed. On any of these issues of your phone being blocked, you can resolve them by calling GTL Connect Network at 877-650-4249. Learn more about how to unblock a phone in the Zanesville Police City Jail.
Are phone calls with an inmate at the Zanesville Police City Jail recorded?
Yes. All phone calls with an inmate in the Zanesville Police City Jail are recorded. All calls except those with their lawyer. Everything you say and do are going to be heard and recorded by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement. Learn more about inmate phone calling privacy tips with an inmate in the Zanesville Police City Jail.
How do I control all phone calls with an inmate in Zanesville Police City Jail?
In order to have full control over the phone expenses and who your inmate can call while in the Zanesville Police City Jail, you need to open a GTL AdvancePay phone account. With this type of account, when you deposit money, your inmate can only call your phone number. However, since your inmate can also purchase prepaid phone time through commissary, they can use the prepaid account to phone whoever they choose, as long as the person or number is not blocked by Zanesville Police City Jail. Learn more about how to control your inmate's phone calls in the Zanesville Police City Jail.
How do I make a deposit into a Zanesville Police City Jail inmate's phone account?
GTL Connect network has five different options for making deposits for your inmate's phone account: (1) Online, at the GTL Connect network website. (2) By phone - Call - 877-650-4249. (3) At the Zanesville Police City Jail lobby kiosk. (4) By mailing a check or money order to: AdvancePay Service Department - P.O. Box 911722 - Denver, CO 80291-1722. (5) Walk-in retail locations such as Western Union Quick Collect [Blue Form], Walmart, ACE, Kmart, Kroger, and more. Learn more about how to deposit money for an inmate's phone account in the Zanesville Police City Jail.
Who is ViaPath Technologies?
GTL Connect Network and their sister company GTL gettingout are currently undergoing a merger and rebranding into a single entity called ViaPath Technologies. During this transition, all of the current services, links and prices will remain the same. Zanesville Police City Jail, and family members and friends of inmates will not see any changes during the transition, as it will be a slow, measured, seamless process. The end result will be a more responsive company with even better services for you and your inmates.
Do inmates in the Zanesville Police City Jail have access to tablets?
Yes. Zanesville Police City Jail is transitioning to having free tablets available to all inmates for basic services. In addition, you will be able to purchase tablet subscriptions which will include, music, movie streaming, educational programming, legal research and more. Learn more about how to rent a tablet for an inmate in the Zanesville Police City Jail.
