Coffee County Jail & Sheriff COVID-19 Coronavirus Visitation Policy

Coffee County Jail & Sheriff

Address:
300 Hillsboro Blvd.
Manchester, TN 37355

Phone:

(931) 728-3591

New Visitation Policies in Coffee County Jail & Sheriff Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Coffee County Jail & Sheriff in Manchester, Tennessee, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call (931) 728-3591 for updates.

Video Visitation at Coffee County Jail & Sheriff

At-home and onsite video visitation guidelines for Coffee County Jail & Sheriff, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call (931) 728-3591 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Coffee County, the state of Tennessee and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Coffee County Jail & Sheriff Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How Do Inmates in Coffee County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Coffee County, or to assist them in making phone calls to other people, follow these steps:

  • Coffee County Jail & Sheriff uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Coffee County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Coffee County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Coffee County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Coffee County Tennessee using Video Visitation or visiting an inmate at the jail

To visit an inmate in Coffee County follow these steps:

  • In addition to visiting inmates at the jail, Coffee County Jail & Sheriff uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Coffee County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Coffee County Jail & Sheriff.
  • Then select your Coffee County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Coffee County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send Money to an Inmate in Coffee County

To send commissary money to an inmate in Coffee County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Coffee County Jail & Sheriff, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Coffee County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Coffee County Jail & Sheriff.


 

How Do Inmates in Coffee County Jail & Sheriff Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Coffee County Jail & Sheriff, follow these steps:

1. Register with correctpay online, the money depositing service used by Coffee County Jail & Sheriff, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Tennessee, then Coffee County Jail & Sheriff, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Coffee County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Commissary Money to an Inmate in Coffee County

To send commissary money to an inmate's account in Coffee County Jail & Sheriff follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Coffee County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Coffee County Jail & Sheriff check out our Commissary Instructions Page for Coffee County.


 

How to Send a Secure Email or Text Message to an Inmate in Coffee County

To send a secure email message and digital photos to an inmate in Coffee County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Coffee County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Coffee County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Coffee County. 
24/7 Customer Service - 855-836-3364