Knox County Work Release Center COVID-19 Coronavirus Visitation Policy

Knox County Work Release Center

Address:
5009 Maloneyville Road
Knoxville, TN 37918

Phone:

865-281-6700

New Visitation Policies in Knox County Work Release Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Knox County Work Release Center in Knoxville, Tennessee, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 865-281-6728 for updates.

Video Visitation at Knox County Work Release Center

At-home and onsite video visitation guidelines for Knox County Work Release Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 865-281-6728 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Knox County, the state of Tennessee and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Knox County Work Release Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Paying an Inmate's Bond Online in Knox County

Knox County Work Release Center uses a service called correctpay for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 855-836-3364 for assistance.

You can deposit money four ways:

  • Deposit online at correctpay.com.
  • Deposit at the correctpay kiosk in the Knox County Work Release Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For full information on paying an inmate's bond and getting them released after they have been arrested in Knox County, check out our Inmate Bail Page.


 

How to Send Commissary Money to an Inmate in Knox County

To send commissary money to an inmate's account in Knox County Work Release Center follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Knox County Work Release Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Knox County Work Release Center check out our Commissary Instructions Page for Knox County.


 

How to Send Money to an Inmate in Knox County

To send commissary money to an inmate in Knox County Work Release Center follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Knox County Work Release Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Knox County Work Release Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Knox County Work Release Center.


 

How to Send a Secure Email or Text Message to an Inmate in Knox County

To send a secure email message and digital photos to an inmate in Knox County Work Release Center follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Knox County Work Release Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Knox County Work Release Center and send them photos, check out our Secure Messaging Guide for Knox County. 
24/7 Customer Service - 855-836-3364


 

How Do Inmates in Knox County Work Release Center Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Knox County Work Release Center, follow these steps:

1. Register with correctpay online, the money depositing service used by Knox County Work Release Center, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Tennessee, then Knox County Work Release Center, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Knox County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Knox County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Knox County Work Release Center inmate, follow the instructions below:

Knox County Work Release Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Knox County Work Release Center lobby.
  • Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

  • Register by creating an account.
  • Add a payment method.
  • Select Tennessee
  • Select Knox County Work Release Center
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Knox County Work Release Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How Do Inmates in Knox County Work Release Center Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

  • Knox County Work Release Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Knox County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Knox County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

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