Sevier County Jail Annex Inmate Mail

Type of Mail Allowed for Sevier County Jail Annex

Sevier County Jail Annex Inmate Mail Guidelines

Postcards
The Sevier County Jail Annex allows inmates to receive pre-metered postcards like the type purchased from the post office. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Sevier County Jail Annex also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

  • No Photographs of any kind.
  • No more than 8 pages per envelope.
  • Do not enclose money, checks or money orders. There's a special address for that. See below.
    SC Inmate Fund 
    PO Box 4068 
    Sevierville, TN. 37864

    (make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
- Legal Mail & Subscriptions -
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

- Mailing Money order: -
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Sevier County Jail Annex allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Sevier County Jail Annex standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
- Legal Mail & Subscriptions -
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

- Mailing Money order: -
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)


 

What is Inmate mail?

By law, every inmate is entitled to receive mail delivered through the United State Postal Service. While for years, this mail was always delivered in the form of a letter or a postcard from friends and loved ones directly to the inmate, the definition of inmate mail has changed a bit.

Inmate mail can be:

•    A letter in an envelope,
•    A postcard,
•    A greeting card, or
•    A digital letter

Because of security and contraband concerns, mainly the paper and envelope that a letter is written on or enclosed in, being soaked in a liquid form of drugs, many jails are increasingly limiting the type of mail inmates can get.

Some still allow regular mail in an envelope with a stamp, but many now have the letter sent to a third-party that opens the letter, scans it and the envelope into a computer, emails the letter to the jail where they print it out, giving the photocopies to the inmate, or they send it to a computer kiosk or tablet digitally that the inmate can access.

Others only allow postcards, specifically the white, pre-stamped postcards that you can purchase from the post office. 

When greeting cards are allowed, they can’t be cards with glitter, music or other do-dads. They can only be plain paper cards.

Some jails, in fact most, require that mail be written or typed with only black or blue ink. Some allow black pencils to be used.

None allow crayons, markers, lipstick prints, etc. 

All require white envelopes, white paper or lined paper such as from a pad. Very few allow paper that is card stock. It must be plain white, 20-lb. printer paper.

To see the inmate mail policies for Sevier County Jail Annex check out the inmate mail details above or call the jail at 865-453-4668 for specific information.

What is my inmate’s mailing address?

There are five different types of addresses for every jail:

1.    The physical address of the jail
2.    The mailing address for an inmate’s personal mail
3.    The mailing address for the inmate’s legal mail
4.    The mailing address for the jail’s administrative staff
5.    The mailing address for sending money to the inmate’s trust or commissary fund
       Visit the Inmate Money page for this information

In general, the only three addresses that friends and family of inmates need to be concerned about are:

•    The inmate address for personal mail.
•    The address for sending money orders to the inmate’s commissary account.
      Visit the Inmate Money page for this information.
•    The physical address of the jail.

Because this section is about mailing an inmate, the address for mailing an inmate is:

Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

or 
Inmate's Full Name
Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

If the red address is visible, then use that address, as that is the new address the jail is using for an inmate's personal mail to combat contraband entering the facility.

How do I mail a letter to an inmate in jail?

To mail a letter to an inmate in the Sevier County Jail Annex, first completely read all the mail policies and guidelines that are on this page. Also read any updated mail guidelines that are on the official page for facility. If you still have questions, then call the jail at 865-453-4668 and ask specifics.

It is important to understand that if even one thing is done incorrectly when sending a letter to the jail, even if everything else is done correctly, then your letter will not be delivered to the inmate.  In fact, even though the jail claims they will mail your letter back to you so that you will know it was not delivered, there is always the chance it will be disposed of. 

So here you are at home, wondering why your inmate is not responding to your letter, when in fact, they may not have even received it.

How do I address an inmate?

All mail to the inmate must be addressed as follows:

A full return address, which includes your full name and full address.  Without this the mail will not be delivered to the inmate.

A complete address to the inmate, including:

Full Name (name that they were booked under)
Inmate ID# (booking #, SO #, etc.)
Inmate’s Housing location (if you know it)
Sevier County Jail Annex
Mailing Address
City, State, Zip code

Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862



A letter that is not addressed completely may not get delivered. Keep in mind that often there is more than one inmate in a jail with the same name. You certainly don’t want the wrong inmate getting your private mail, do you?

If a letter is not delivered to an inmate, will they be notified?

Sometimes. There are some jails that will deliver you a notification that a letter which was intended for you was returned because it was either improperly addressed, did not have return address, contained contraband of some sort, had things written in it that were against mail and jail policies, or were sent by someone you were not allowed contact with such as co-defendant or someone the court had forbidden contact with such as a spouse in a domestic violence case.

Most of the time though, the letter is either returned or destroyed, and if there are illegal substances in the letter, it will be turned over to the Sevier County Sheriff or District Attorney for possible criminal investigation and/or indictment.

What can I send to an inmate by mail?

Generally nothing but a letter, printouts from a computer printer or photographs can be sent to an inmate in the mail. If there is anything else enclosed, the entire letter and the contents will be returned to you or destroyed.

There are a few exceptions to this, such as several county jails in New York, including the infamous Riker’s Island. Riker’s allows all kinds of things to be mailed to an inmate, including a box of items every month.

Can I send pictures to an inmate?

Every jail has their own policy regarding allowing inmates to receive photographs in the mail, if at all. For Sevier County Jail Annex’s policy, review the information on this page.

In general, most jails allow an inmate to have anywhere from four to six photographs in their possession at any one time. These cannot be polaroids, and the photos cannot be construed as even mildly sexual (such as a woman or child in a bathing suit), gang related, drug related or violent.

Some jails allow only photocopied photos.

Some jails only allow photos that are sent digitally and must remain digital.

There are only a few jails that do not allow any photos of any kind.

If you are still uncertain as the policy regarding photographs at this facility, call them at 865-453-4668.

Can I send newspapers, magazines and books to an inmate in the Sevier County Jail Annex?

Most jails allow newspapers, magazines and books to be sent to an inmate, if they come directly from the publisher, such as directly from the newspaper or magazine themselves, or from the specific book publisher or trusted mail order source such as Amazon or Barnes and Noble.

There is often a limit of the quantity of books and magazines an inmate can either receive at one time, receive each month, or have in their possession at any one time. 

Hardcover books, or books with wire spiral binders are never allowed.

Any publications that portray or discuss violence, sex, gang activity, drugs, jail escapes or anything else against jail policies are not allowed and will be returned.

The policy of the Sevier County Jail Annex should be detailed on this page. However, if it is not, then call the jail at 865-453-4668 and ask.

Keep in mind that the address the publications should be mailed to is not always the mailing address of where the inmate gets their regular mail, the mail that is scanned and forwarded digitally to them.

The mailing address for publications is:

Inmate's Full Name & Inmate ID#
- Legal Mail & Subscriptions -
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

- Mailing Money order: -
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)

or 
Inmate's Full Name
Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

Use the address in red if it is visible to you.

NOTE: There are a few New York jails that allow publications to be sent directly to them as opposed to having it sent through the publisher. One of the most notable exceptions is Riker’s Island in New York City.

How often can I send letters or cards to an inmate?

There is no limit to how often you can send letters or cards to an inmate. You are only limited to the types of letters and cards that you can send, considering Sevier County Jail Annex’s policies, which are outlined on this page.

How often can the inmate mail letters?

An inmate can mail letters as often as they like.  There is no limit to the number of letters that an inmate can write and send.  They are only limited by the number of stamps they can afford to purchase through commissary, and the amount of commissary spend that the Sevier County Jail Annex allows.

What is considered contraband in the mail?

Contraband is defined as anything that the jail does not allow to be mailed to an inmate, which is just about everything. The list would fill ten sets of encyclopedias. 

It easier to say what is allowed to be sent through the mail:

•    When allowed, a certain number of photographs.
•    When allowed, newspapers, magazines and books, if they are sent from a publisher.
•    When allowed, a care package of snacks, hygiene products or clothing from a commissary company that has contracted with the jail.

Can I send printouts from my computer to an inmate?

Some jails allow printouts of photographs and information to be sent to an inmate through the mail. Refer to the mail policy on this page or by calling the jail directly at 865-453-4668.

Can I send an inmate a package?

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 865-453-4668 to see which one that the Sevier County Jail Annex works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can I send an inmate a gift?

The only gifts you can send an inmate must come from one of the stores above, and Sevier County Jail Annex must contract with them.

If I send something to an inmate that is not allowed, can the inmate or I get in trouble?

If the item that you send an inmate is illegal, then you and/or your inmate can get in trouble, otherwise if it is not illegal, it will just be destroyed or in some cases, returned to you.

Note that if you continue to send items that are considered contraband, some of your communication privileges with your inmate, such as visitation or phone calls, may be suspended.

Can I send an inmate postage stamps?

No, you cannot send postage stamps. Stamps must be purchased by the inmate through commissary. You can send them the money for stamps, but not the stamps.

How can an inmate get stamps while in jail or prison?

Stamps can be purchased in the jail commissary be the inmate.

If an inmate has no money, will the Sevier County Jail Annex give them stamps?

Yes. If an inmate is indigent, the jail will provide them 2-3 stamps, and an equal amount of envelopes and stationery each week. 

What happens if I send the inmate drugs or something that can be a weapon, will I get in trouble?

Yes. If you send the inmate drugs, a weapon or anything illegal, it will be turned over to the Sevier County Sheriff or District Attorney and it is most likely that you will be prosecuted. 

Can you email an inmate in the Sevier County Jail Annex?

Sevier County Jail Annex contracts with City Telecoin for phone and remote video visitation, and is soon adding secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
Check to see if Sevier County Jail Annex has begun allowing this servce as well.

How to address your Inmate's Postcard or Envelope

Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

  • All mail sent to an inmate at the Sevier County Jail Annex must include the senders name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

POLICIES REGARDING MAILING PHOTOS TO Sevier County Jail Annex

  • Photos should not exceed 4 inches high x 6 inches wide.
  • Send no more than five photos at one time.
  • Polaroid Photos are prohibited.
  • Photos of weapons are prohibited.
  • Photos of drugs, the consuming of drugs or alcohol is prohibited.
  • Photos of lewd behavior or people exhibiting too much skin is prohibited.

Important Mail Tips

  • Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
  • Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
  • Never write anything about the inmate's court case you wouldn't want read aloud in court.
  • Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
  • The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

Sevier County Jail Annex Allows your Inmate to Receive and Send Text and Email Messages

The Sevier County Jail Annex contracts with City Tele Coin, the same company that offers Phone and Video Calling, to allow inmates to send and receive digital text messages from friends and loved ones.

You may have to provide them the funds to rent a tablet for a small monthly fee to do this, and of course there is a fee to send and receive messages.

To register for text and email digital message with your inmate go to City Tele Coin and sign up.

Customer Service Contact information:
[email protected]
318-746-1114


 

Sevier County Jail Annex now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:


 

How Do You Communicate with an Inmate in the Sevier County Jail Annex by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Sevier County Jail Annex, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Sevier County Jail Annex Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Have Remote Video Visits and Email Communication with an Inmate in Sevier County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Sevier County Jail Annex inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Sevier County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Sevier County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send Money to an Inmate in Sevier County

To send commissary money to an inmate in Sevier County Jail Annex follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Sevier County Jail Annex, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Sevier County Jail Annex lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Sevier County Jail Annex.


 

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