Shelby County Main Jail Photos & Videos

Shelby County Main Jail Photos

Below are 'street photos' (provided to us by users of this website) of the Shelby County Main Jail from different perspectives.

Photos Shelby County Main Jail 1
Photos Shelby County Main Jail 2
Photos Shelby County Main Jail 3
Photos Shelby County Main Jail 4
Photos Shelby County Main Jail 5

Photos shown are the property of jailexchange.com and are not to be used without the express written permission of the owners of jailexchange.com.

Shelby County Main Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Shelby County Main Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Shelby County Main Jail:
Inmate's Full Name & Booking number & Location where housed (if known)
Shelby County Main Jail
201 Poplar Ave.
Memphis, TN 38103


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Communicate with an Shelby County Main Jail Inmate by Mail and by Email

To mail or email an inmate in Shelby County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Shelby County Main Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Shelby County Main Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Shelby County Main Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Shelby County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Shelby County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Inmates Can Use a Tablet to Access Services at Shelby County Main Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Shelby County Main Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How Do You Visit an Inmate in Shelby County Main Jail?

To visit an inmate in Shelby County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Shelby County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Shelby County Main Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Shelby County follow these steps:
1.  Start by confirming that Shelby County Main Jail's Video Visitation is working correctly by looking up Shelby County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Shelby County Main Jail, and then the inmate you wish to communicate with.

Other Shelby County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Shelby County Main Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Shelby County, can be found on our Visit Inmate Page.

Shelby County Main Jail Phone: 901-222-4700


 

How to Send Money to an Inmate in Shelby County

To send commissary money to an inmate in Shelby County Main Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Shelby County Main Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Shelby County Main Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Shelby County Main Jail.


 

How Do You Communicate with an Inmate in the Shelby County Main Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Shelby County Main Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Shelby County Main Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.