Denton County Jail - Pre-Trial Facility Sending Money

Denton County Jail - Pre-Trial Facility

Address:
127 N. Woodrow Lane
Denton, TX 76205-6397

Phone:

940-349-1700

Denton County Jail - Pre-Trial Facility - Depositing Money for Inmates

There are three choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. 

Jail personnel will process the Inmate Account payment.

Denton County Jail - Pre-Trial Facility has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.

If you can't get your questions answered online call the Denton County Jail - Pre-Trial Facility at 940-349-1700.

Choice 2 - Deposit Inmate Money Online

Denton County Jail - Pre-Trial Facility and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Choice 3 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Call Denton County Jail - Pre-Trial Facility at 940-349-1700 to confirm the address to send the money order to and how they want it made out.

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Call 940-349-1700 to ask facility personnel who to make the money order out to, and where to send it.

How to send money for an inmate to the {facility_name_1

There are three choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. 

Jail personnel will process the Inmate Account payment.

Denton County Jail - Pre-Trial Facility has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.

If you can't get your questions answered online call the Denton County Jail - Pre-Trial Facility at 940-349-1700.

Choice 2 - Deposit Inmate Money Online

Denton County Jail - Pre-Trial Facility and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Choice 3 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Call Denton County Jail - Pre-Trial Facility at 940-349-1700 to confirm the address to send the money order to and how they want it made out.

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Call 940-349-1700 to ask facility personnel who to make the money order out to, and where to send it.

INMATE COMMISSARY PACKAGES

The Denton County Jail - Pre-Trial Facility contracts with Tiger Commissary. 

If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.

Tiger Commissary Frequently Asked Questions.

Tiger Commissary Online Support.

What Can You Purchase for an Inmate's Commissary at Denton County Jail - Pre-Trial Facility

Denton County Jail - Pre-Trial Facility contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Texas.
3. Select Denton County Jail - Pre-Trial Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Denton County Jail - Pre-Trial Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Denton County Jail - Pre-Trial Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Who can Buy Commissary for an inmate?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.

Why Do Inmates in Denton County Jail - Pre-Trial Facility need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Denton County Jail - Pre-Trial Facility allows the inmate's family and/or friends to purchase products online from Access Secure Pak.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Denton County Jail - Pre-Trial Facility at 940-349-1700 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Denton County Jail - Pre-Trial Facility fees can be determined by going here or calling 940-349-1700.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Denton County Jail - Pre-Trial Facility and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Denton County Jail - Pre-Trial Facility.

How to Schedule and Visit an Inmate in Denton County Jail - Pre-Trial Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Denton County Jail - Pre-Trial Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Denton County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How Do Inmates in Denton County Jail - Pre-Trial Facility Make Phone Calls?

To receive phone calls from inmates in Denton County, or to assist them in making phone calls to other people, follow these steps:

  • Denton County Jail - Pre-Trial Facility uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Denton County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Denton County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Denton County Jail - Pre-Trial Facility

To communicate by text or email with an Denton County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Denton County inmates or detainees to connect with.
  • When you locate the Denton County inmate that you want to connect with, you can send them a connection request.
  • Denton County Jail - Pre-Trial Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Denton County Jail - Pre-Trial Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Purchase Commissary for an Inmate in Denton County Jail - Pre-Trial Facility

To purchase commissary for an inmate in Denton County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Texas.
  • Select Denton County Jail - Pre-Trial Facility.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Denton County Jail - Pre-Trial Facility to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

How to Visit or Email an Inmate in Denton County Texas or visiting an inmate at the jail

To visit or email an inmate in Denton County follow these steps:

  • In addition to visiting inmates at the jail, Denton County Jail - Pre-Trial Facility uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Denton County Jail - Pre-Trial Facility inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Denton County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Denton County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Denton County Jail - Pre-Trial Facility will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Denton County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Denton County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Denton County Jail - Pre-Trial Facility follow these steps:

  • Select Texas, then select Denton County Jail - Pre-Trial Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Denton County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Denton County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Denton County Jail - Pre-Trial Facility check out our Commissary Instructions Page for Denton County.


 

How an Inmate Makes a Phone Call to You or Others from Denton County Jail - Pre-Trial Facility

To set up a phone account so that your inmate can call you from Denton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Denton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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