Denton County Jail - Pre-Trial Facility Inmate Visitation

Denton County Jail - Pre-Trial Facility

Address:
127 N. Woodrow Lane
Denton, TX 76205-6397

Phone:

940-349-1700

Video Visitation - Information, Schedules, Duration and Cost

In addition to normal at-the-jail visits, Denton County Jail - Pre-Trial Facility uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Denton County Jail - Pre-Trial Facility inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Denton County Jail - Pre-Trial Facility Pricing.
Securus Contact Information.
iphone app
Android app

Visitation Hours for Denton County Jail - Pre-Trial Facility

The actual visiting hours vary depending on the following factors:

First check to see if Denton County Jail - Pre-Trial Facility is even having at-jail visits.

Other Factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Denton County Jail - Pre-Trial Facility currently allows 'remote visits' using HomeWAV Video Visitation.  Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.

Denton County Jail - Pre-Trial Facility Visitation Application Process

Denton County Jail - Pre-Trial Facility requires all visitors to be approved by both the inmate and the jail prior to visiting your inmate, even if the visit is a remote video visit.

Incomplete information on any application is cause for denial.

Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on a background check, if one is done - which if lied about - will cause visits to be denied.

At Home Video Visitation

Denton County Jail - Pre-Trial Facility uses Securus Video Connect for Remote Inmate Video Visitation from your home computer or other devices no matter where you are. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Securus Contact Information.
iphone app
Android app

Who can Visit an Inmate at Denton County Jail - Pre-Trial Facility

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

Visitation applicants in Denton County County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.

Children under age 18 must be accompanied by the parent or legal guardian.

It is likely that the Denton County Jail - Pre-Trial Facility will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 940-349-1700 prior to arriving for the specific jail guideline regarding your legal status.

If you are a co-defendant with the inmate in a pending case, your visit will be denied.

If you and the inmate are under a court order to have no contact with each other, your visit will be denied.

The Denton County Jail - Pre-Trial Facility reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason.

Denton County Jail - Pre-Trial Facility Visitation Dress Code

The Denton County Jail - Pre-Trial Facility staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Remote Video visitation is no different. If you are not dressed discretely, your visit will be terminated. Future visits could also be affected.

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Visitation Tips and Guidelines

Jail visits are conducted in person behind plexi-glass or remotely, either from home or on-site at Denton County Jail - Pre-Trial Facility.

All video visits are both monitored in real time and are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

If you are visiting on-site at the jail, leave all personal belongings, except for your state ID, in your vehicle or in a locker (if one is provided).

At the jail, children must be monitored at all times or jail staff will end the visit early.

Call 940-349-1700 or click here to go to the jail's official website for additional Rules regarding Denton County Jail - Pre-Trial Facility visitation.

How to Schedule and Visit an Inmate in Denton County Jail - Pre-Trial Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Denton County Jail - Pre-Trial Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Denton County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How Do Inmates in Denton County Jail - Pre-Trial Facility Make Phone Calls?

To receive phone calls from inmates in Denton County, or to assist them in making phone calls to other people, follow these steps:

  • Denton County Jail - Pre-Trial Facility uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Denton County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Denton County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Denton County Jail - Pre-Trial Facility

To communicate by text or email with an Denton County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Denton County inmates or detainees to connect with.
  • When you locate the Denton County inmate that you want to connect with, you can send them a connection request.
  • Denton County Jail - Pre-Trial Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Denton County Jail - Pre-Trial Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Purchase Commissary for an Inmate in Denton County Jail - Pre-Trial Facility

To purchase commissary for an inmate in Denton County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Texas.
  • Select Denton County Jail - Pre-Trial Facility.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Denton County Jail - Pre-Trial Facility to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

How to Visit or Email an Inmate in Denton County Texas or visiting an inmate at the jail

To visit or email an inmate in Denton County follow these steps:

  • In addition to visiting inmates at the jail, Denton County Jail - Pre-Trial Facility uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Denton County Jail - Pre-Trial Facility inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Denton County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Denton County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Denton County Jail - Pre-Trial Facility will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Denton County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Denton County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Denton County Jail - Pre-Trial Facility follow these steps:

  • Select Texas, then select Denton County Jail - Pre-Trial Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Denton County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Denton County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Denton County Jail - Pre-Trial Facility check out our Commissary Instructions Page for Denton County.


 

How an Inmate Makes a Phone Call to You or Others from Denton County Jail - Pre-Trial Facility

To set up a phone account so that your inmate can call you from Denton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Denton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

How do I visit someone in Denton County Jail - Pre-Trial Facility?
Friends and family of inmates in the Denton County Jail - Pre-Trial Facility can visit with them 'at the jail' and/or 'remotely' using the services of Securus Video Connect. When visiting at the jail, visitors use video screens located in the jail lobby, while at home they can use their computer, phone or other device. All visits must be scheduled online at least 24 hours in advance. It is also required that visitors arrive and be prepared to log in at least 15 minutes prior to the start of the scheduled visit. Learn more about how to visit an inmate in the Denton County Jail - Pre-Trial Facility. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 940-349-1700.

When can I visit an inmate in the Denton County Jail - Pre-Trial Facility?
Using the services of Securus Video Connect, you can visit an inmate by either coming to the Denton County Jail - Pre-Trial Facility or by using your own device at home. The inmate visitation schedule changes all of the time, but in general you can schedule a time for a visit from your home any day between 8:00 AM and 9:00 PM. Visits at the jail may be more limited. Find out the inmate visitation schedule in the Denton County Jail - Pre-Trial Facility here. If you are visiting at the jail, always call ahead of time 940-349-1700 for confirmation that visits are not suspended. There will be no visits on major holidays. If you under a no-contact order from the court, have recently been released from custody at the Denton County Jail - Pre-Trial Facility, are visibly intoxicated or you have a warrant for your arrest, you will not be able to visit. If you have any questions about how to visit someone using video, call 877-578-3658.

Are visits at the Denton County Jail - Pre-Trial Facility free?
Yes, and no. The first video visit each week 'at the jail' is free. Each visit 'at the jail' after that, as well as remote video visits from your home will cost approximately $7.95 for a 20-minute visit. This fee is subject to change however, and is set by the Denton County Jail - Pre-Trial Facility, not by Securus. All video visits must be scheduled at least 24 hours in advance. Any visit not cancelled at least 24 hours ahead of its scheduled time will not be eligible for a refund. Learn more about how much inmate visits cost in the Denton County Jail - Pre-Trial Facility. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 940-349-1700.

How do I arrange a video visit with an inmate at Denton County Jail - Pre-Trial Facility?
Full instructions on the steps required to arrange a video visit with an inmate at Denton County Jail - Pre-Trial Facility can be found on the following JailExchange visitation page. Learn more about how to visit an inmate in the Denton County Jail - Pre-Trial Facility, find out the visitation schedule, and how to schedule a visit from your home computer or personal device. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 940-349-1700.

Does Denton County Jail - Pre-Trial Facility have a dress code during inmate visits?
Yes, Denton County Jail - Pre-Trial Facility has rules and regulations on the appropriate way to dress when visiting at the jail or remotely by video. The easiest way to explain the proper way to dress is to dress and wear clothes as if you were visiting your spouse's grandmother for the very first time. Wear clothes that are not revealing. Don't wear see-through material. Have all undergarments covered (males and females) and avoid a lot of cleavage. Shorts and skirts should reach mid-thigh. Sleeves should be at least half-way to your elbow. No clothing promoting gang affiliation. Nothing displaying drugs, weapons or profanity. No clothing depicting anything obscene. If you need further clarification, call the jail at 940-349-1700.

Are visits with an inmate at the Denton County Jail - Pre-Trial Facility recorded?
Yes. All visits with an inmate in Denton County Jail - Pre-Trial Facility, whether it is between you and your inmate separated by plexiglass, or visits done by video, are recorded. Everything you say and do are going to be seen and/or heard by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement.

Who can visit an inmate at the Denton County Jail - Pre-Trial Facility?
Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail. Visitation applicants in Denton County Jail - Pre-Trial Facility may sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail. Children under age 18 must be accompanied by the parent or legal guardian. If you are a co-defendant with the inmate in a pending case, your visit will be denied. If you and the inmate are under a court order to have no contact with each other, your visit will be denied. The Denton County Jail - Pre-Trial Facility reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason. If you need further clarification, call the jail at 940-349-1700.