Below are 'street photos' (provided to us by users of this website) of the Hidalgo County Detention Facility from different perspectives.
Photos shown are the property of jailexchange.com and are not to be used without the express written permission of the owners of jailexchange.com.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Hidalgo County Detention Facility follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Hidalgo County Detention Facility check out our Commissary Instructions Page for Hidalgo County.
To send a secure email message to an inmate in Hidalgo County Detention Facility follow these steps:
Hidalgo County Detention Facility uses the services of NCIC for you to deposit funds into your {Hidalgo County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Hidalgo County Detention Facility lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]
For all information on how to Text/Email an Inmate in Hidalgo County Detention Facility check out our Secure Messaging Guide for Hidalgo County.
There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the Hidalgo County Detention Facility
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Hidalgo County Detention Facility uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Mail it to the Hidalgo County Detention Facility address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & ID Number
Hidalgo County Detention Center
701 El Cibolo Road
Edinburg, TX 78541
Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189
For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.
Hidalgo County Detention Facility offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
To visit an inmate in Hidalgo County you need to do the following:
Hidalgo County Detention Facility uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the Hidalgo County Detention Facility lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the Hidalgo County Detention Facility staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Hidalgo County inmate, go to our Visit Inmate Page.
For complete information on depositing money in an inmate's account, check out our Inmate Money page.
To receive phone calls from an inmate in Hidalgo County follow these instructions:
Hidalgo County Detention Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Hidalgo County Detention Facility, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Hidalgo County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To send commissary money to an inmate in Hidalgo County Detention Facility follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hidalgo County Detention Facility.
