Madison County Jail COVID-19 Coronavirus Visitation Policy

Madison County Jail

Address:
2005 E Main Street
Madisonville, TX 77864

Phone:

936-348-2755

New Visitation Policies in Madison County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Madison County Jail in Madisonville, Texas, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 936-348-2755 for updates.

Video Visitation at Madison County Jail

At-home and onsite video visitation guidelines for Madison County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 936-348-2755 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Madison County, the state of Texas and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Madison County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to send a text or email to an inmate in Madison County

To send and receive secure texts or emails from an inmate housed in Madison County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Texas, then the Madison County Jail, then your inmate's name.
  • Once you have completed this, the Madison County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Madison County, visit our full page guide


 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Madison County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Madison County Jail inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Texas, then the Madison County Jail, then your inmate's name.
  • Once you have completed this, the Madison County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Madison County, visit our full page guide

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.


 

How Do I put Money on an Inmate's Commissary Account in the Madison County Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Madison County Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Madison County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Madison County Jail address on this page, or to the address below if it is different than the facility address.
2005 E Main Street
Madisonville, TX 77864

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.


 

How to deposit money in an inmate's account in the Madison County Jail

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Madison County Jail lobby.
  • Call the jail at 936-348-2755 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How to Deposit Money Online for an Inmate in Madison County

To deposit money online for an inmate in Madison County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Madison County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Madison County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Madison County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Madison County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Madison County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Madison County.


 

How Does an Inmate Make Phone Calls in Madison County Jail?

To receive phone calls from an inmate in Madison County follow these instructions:

Madison County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Madison County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Madison County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Madison County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

Photos of this facility
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