Randall County Next Step Home Inmate Mail

Randall County Next Step Home Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:




,

All mail sent to an inmate at the Randall County Next Step Home must include the sender's name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

Main Phone: 806-468-5712

The information below provides complete instructions regarding the Randall County Next Step Home Inmate Mail Policies, Mail Instructions, what type of mail is NOT allowed, Rules for Mailing letters, photos, postcards, emailing an inmate, magazines, newspapers, books and packages to Randall County Next Step Home in Amarillo, Texas.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

The Randall County Next Step Home has a zero-tolerance policy regarding mail violations.

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name
9350 S Georgia St
Amarillo, TX 79118

All mail sent to an inmate at the Randall County Next Step Home must include the senders name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

To confirm the mailing address and/or any new policies regarding inmate mail call 806-468-5712 or check the most recent updates on the jail's website by going here.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Randall County, can be found on our Send Money Page.


 

How to Arrange Video Visitation with Randall County Next Step Home Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Randall County Next Step Home
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Randall County Next Step Home, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Randall County Next Step Home by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Randall County Next Step Home, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Randall County Next Step Home Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.