Sutton County Jail & Sheriff COVID-19 Coronavirus Visitation Policy

Sutton County Jail & Sheriff

Address:
309 N E Oak St
PO Box 1212
Sonora, TX 76950

Phone:

(325) 387-2288

New Visitation Policies in Sutton County Jail & Sheriff Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Sutton County Jail & Sheriff in Sonora, Texas, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call (325) 387-2288 for updates.

Video Visitation at Sutton County Jail & Sheriff

At-home and onsite video visitation guidelines for Sutton County Jail & Sheriff, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call (325) 387-2288 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Sutton County, the state of Texas and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Sutton County Jail & Sheriff Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Sutton County Jail & Sheriff uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Sutton County Jail & Sheriff using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Sutton County Jail & Sheriff may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Sutton County Jail & Sheriff inmate's account for communication services, check out our Send Money page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Sutton County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Sutton County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Texas, then choose Sutton County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Sutton County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Sutton County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Sutton County Jail & Sheriff check out our Commissary Instructions Page for Sutton County.


 

How Does an Inmate Make Phone Calls in Sutton County Jail & Sheriff?

To receive phone calls from an inmate in Sutton County follow these instructions:

Sutton County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Sutton County Jail & Sheriff
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Sutton County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Sutton County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Sutton County

To deposit money online for an inmate in Sutton County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Sutton County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Sutton County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Sutton County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Sutton County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Sutton County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Sutton County.