Depositing Money for Communicating with an Inmate
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Sutton County Jail & Sheriff uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
- Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
- At the Sutton County Jail & Sheriff using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Sutton County Jail & Sheriff may require identity verification so bring your driver’s license or some other form of ID.
- By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
- By using their app, either Android or iphone. - All credit cards mentioned above are accepted.
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Sutton County Jail & Sheriff inmate's account for communication services, check out our Send Money page.
How to Send a Carepack Commissary Package Directly to an Inmate in Sutton County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Sutton County Jail & Sheriff follow these steps:
- Go to JailATM, choose Texas, then choose Sutton County Jail & Sheriff
- Type in your inmate's last name or their Inmate ID.
- Select your inmate, and then you will be prompted to Register with them to open an account.
- Select the products you want shipped to them at Sutton County Jail & Sheriff, and then input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Sutton County at any one time.
- If you need to phone customer support, call 877-810-0914
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Sutton County Jail & Sheriff check out our Commissary Instructions Page for Sutton County.
How Does an Inmate Make Phone Calls in Sutton County Jail & Sheriff?
To receive phone calls from an inmate in Sutton County follow these instructions:
Sutton County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
- Register here, or by phone 800-943-2189
- Choose Texas.
- Choose Sutton County Jail & Sheriff
- Select your Inmate.
- Enter the phone number your Inmate will be calling.
- Fund your Account. ($10-$100 at a time)
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Sutton County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.
Fees
- Adding funds to your account - $3.00
- Cost of phone call of a Prepaid Collect Account - $0.21 per minute
- Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
- Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
- Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Sutton County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
How to Deposit Money Online for an Inmate in Sutton County
To deposit money online for an inmate in Sutton County Jail & Sheriff follow these steps:
- Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Sutton County.
- After registering and signing in, select 'Send Money Now'.
- Choose Texas, then choose Sutton County Jail & Sheriff
- Type in your inmate's last name or their Inmate ID.
- Select your inmate.
- Input an amount to deposit to your inmate in Sutton County Jail & Sheriff, and then input your payment method.
- NOTE: There may be a limit on how much money you can send your inmate in Sutton County at any one time.
- If you need to phone customer support, call 877-810-0914.
For all information, tips and procedures for sending money to an inmate in Sutton County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Sutton County.
