Wise County Jail COVID-19 Coronavirus Visitation Policy

Wise County Jail

Address:
200 Rook Ramsey Drive
Decatur, TX 76234

Phone:

940-627-5971

New Visitation Policies in Wise County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Wise County Jail in Decatur, Texas, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 940-627-5971 for updates.

Video Visitation at Wise County Jail

At-home and onsite video visitation guidelines for Wise County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 940-627-5971 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Wise County, the state of Texas and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Wise County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Wise County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Wise County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Wise County Jail:
Inmate's Name
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Email an Inmate at Wise County Jail

Using Jail ATM Digital Messaging with an Inmate at Wise County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How Do Inmates in Wise County Jail Buy Phone Cards Online & Make Phone Calls?

To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:

  • Wise County Jail uses the services of Correct Solutions Group.
  • Register with them online or call them at 877-618-3516
  • Services for Wise County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's commissary account..

For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Wise County Texas using Remote Video Visitation 

To visit an inmate in Wise County follow these steps:

  • In addition to visiting inmates at the jail, Wise County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Wise County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Wise County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Wise County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Wise County Jail lobby.
    2.  You Can Send Gift Packs
         Wise County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Wise County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Wise County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

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