Rockbridge Regional Jail COVID-19 Coronavirus Visitation Policy

Rockbridge Regional Jail

Address:
258 Greenhouse Road
Lexington, VA 24450

Phone:

540-464-1188

New Visitation Policies in Rockbridge Regional Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Rockbridge Regional Jail in Lexington, Virginia, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 540-261-6174 for updates.

Video Visitation at Rockbridge Regional Jail

At-home and onsite video visitation guidelines for Rockbridge Regional Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 540-261-6174 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Buena Vista City, the state of Virginia and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Rockbridge Regional Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How Do Inmates in Rockbridge Regional Jail Make Phone Calls?

To receive phone calls from inmates in Buena Vista City, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Buena Vista City inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Send a Secure Email Message to an Inmate in Buena Vista City

To send a secure email message to an inmate in Rockbridge Regional Jail follow these steps:

How inteleMESSAGE Works

  • The Rockbridge Regional Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Buena Vista City inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Rockbridge Regional Jail check out our Secure Messaging Guide for Buena Vista City.


 

Tablets Rentals Offer Great Solutions for Inmates at the Rockbridge Regional Jail

How can you rent a tablet for an inmate in Buena Vista City? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Rockbridge Regional Jail directly at 540-464-1188 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Rockbridge Regional Jail.


 

How to Deposit Money into an Inmate's Account at Rockbridge Regional Jail

To deposit money into an inmate's account, do the following:

  • Open an account with Oasis
  • Select Virginia, then Rockbridge Regional Jail from this page.
  • Type in your inmate's Last Name, then Search.
  • From there just follow the directions.

For all the information you need regarding depositing money online, at the Rockbridge Regional Jail, the cost, what items you can send your inmate and more, check out our Send Money Page.


 

How to Visit or Email an Inmate in Buena Vista City Virginia or visiting an inmate at the jail

To visit or email an inmate in Buena Vista City follow these steps:

  • In addition to visiting inmates at the jail, Rockbridge Regional Jail uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Rockbridge Regional Jail inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Buena Vista City inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Buena Vista City?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Rockbridge Regional Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Buena Vista City inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Buena Vista City

To send a commissary carepack (food, snacks and goods) directly to an inmate in Rockbridge Regional Jail follow these steps:

  • Select Virginia, then select Rockbridge Regional Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Buena Vista City.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Buena Vista City at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Rockbridge Regional Jail check out our Commissary Instructions Page for Buena Vista City.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].


 

Photos of this facility
1 / 3
2 / 3
3 / 3