Address:
258 Greenhouse Road
Lexington, VA 24450
Phone:
540-464-1188
Family members and friends can go to their website, order for their inmate and have it delivered directly to Rockbridge Regional Jail.
Instructions
1. Register here first.
2. Confirm registration in your email.
3. Select Virginia, then Rockbridge Regional Jail, then input your inmate’s name.
4. Shop… then pay using a Visa, MC or Discover credit or debit card.
Useful Information
1. Each order incurs a $5.95 processing fee.
2. Orders are delivered once a week.
3. There is no limit to the number of orders you can place each week.
4. You can purchase orders for multiple inmates and/or at multiple jails.
5. Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6. Orders are delivered to the jail within ten days.
7. Returns incur a 20% restocking fee.
Resources
Frequently Asked Questions.
Check the Status of your order here.
Online Contact Form.
Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time. If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.
Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.
Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.
Food
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Hygiene
• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care
Clothing
• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats
Electronics
• Televisions
• Radios
• Headphones
• Tablets
• Watches
Miscellaneous
• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards
Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Rockbridge Regional Jail can spend each month, call 540-464-1188.
Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Rockbridge Regional Jail, call 540-464-1188.
Rockbridge Regional Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 540-464-1188 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Rockbridge Regional Jail, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 540-464-1188.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Rockbridge Regional Jail contracts with for inmate deposits, call them at 540-464-1188.
Items on commissary are no more expensive than they would be at a local Walmart store.
A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.
The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Rockbridge Regional Jail, call 540-464-1188.
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
You can only send items from the one that your jail has a contract with.
An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.
Check this page, the Money Page or the Commissary Page for further information, or call the jail at 540-464-1188 to see which one that the Rockbridge Regional Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.
To receive phone calls from inmates in Buena Vista City, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Buena Vista City inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
To send a secure email message to an inmate in Rockbridge Regional Jail follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Rockbridge Regional Jail check out our Secure Messaging Guide for Buena Vista City.
How can you rent a tablet for an inmate in Buena Vista City? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Rockbridge Regional Jail directly at 540-464-1188 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Rockbridge Regional Jail.
To deposit money into an inmate's account, do the following:
For all the information you need regarding depositing money online, at the Rockbridge Regional Jail, the cost, what items you can send your inmate and more, check out our Send Money Page.
To visit or email an inmate in Buena Vista City follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Buena Vista City?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Rockbridge Regional Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Buena Vista City inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Rockbridge Regional Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Rockbridge Regional Jail check out our Commissary Instructions Page for Buena Vista City.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
