Address:
258 Greenhouse Road
Lexington, VA 24450
Phone:
540-464-1188
Depositing money into a resident's account is one of the most frustrating and time consuming tasks in the jail. In order to eliminate this redundant task, Oasis gives Rockbridge Regional Jail the flexibility and convenience of touch screen deposit kiosks in the jail lobby or the ability to deposit money into your inmate's account online.
The Rockbridge Regional Jail kiosk is placed directly in the lobby area where family and friends may place cash and or credit card deposits directly on your inmate's account.
To get started, begin by opening an account with Oasis.
Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time. If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.
Rockbridge Regional Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 540-464-1188 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Rockbridge Regional Jail, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 540-464-1188.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Rockbridge Regional Jail contracts with for inmate deposits, call them at 540-464-1188.
There are several ways to send money to an inmate into United States Bureau of Prisons.
There are three ways to deposit money in an inmate's account in the Federal Bureau of Prisons:
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID# (aka Register Number)
If you can't find the inmate and Register Number online, use the online contact form to request help.
1. Rockbridge Regional Jail and Moneygram
You can send an inmate funds electronically using MoneyGram's ExpressPayment Program.
You can send money either online or at a Moneygram location.
- Funds are received and processed seven days per week, including holidays.
- Funds sent between 7:00AM - 9:00PM EST are posted within 2 to 4 hours.
- Funds sent after 9:00PM EST are posted at 7:00AM EST the following morning.
- If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
Please visit https://www.moneygram.com/mgo/us/en/paybills, and enter the receive code 7932 or Federal Bureau of Prisons.
First time users will have to set up a profile and account.
A MasterCard or Visa credit card is required.
The maximum you can send is $300 at a time.
Locate the nearest agent by calling 800-926-9400 or finding a location online.
You'll need to complete a MoneyGram ExpressPayment Blue Form.
You can pay with cash or credit/debit Mastercard or Visa.
2. Rockbridge Regional Jail and Western Union.
- First, you need to know the exact spelling of the inmate's name and inmates ID #
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
You need to know these codes.
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name
Western Union Facilities
Deposit funds in-person at Western Union.
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name
If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
3. Rockbridge Regional Jail and Mailing a Payment
- First, you need to know the exact spelling of the inmate's name and inmates ID #
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
When sending an inmate money by mail, the Rockbridge Regional Jail will only accept:
**Important Notes**
- Obtain a money order and include both the inmate's:
- Full committed name AND complete eight-digit register number on the money order.
- Non-postal money orders and non-government checks will be placed on a 15-day hold.
- If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
Make sure your full name and return address is on the envelope.
Address the Money Order to:
Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001
Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated. Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.
Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.
To find out how much the Rockbridge Regional Jail allows, call the jail at 540-464-1188.
Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor the jail works with.
It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Rockbridge Regional Jail if it is discovered. There could be additional punishment such as phone or visitation limited. It is unlikely that criminal charges will be levied though.
Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.
• Some jails use stamps as a form of currency.
• Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
• Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
• Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
• Some will agree to clean another’s cell in exchange for a candy bar or some coffee.
Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.
Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).
Commissaries carry every type of food imaginable:
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee
• Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated.
Prisons in Canada even have small fast-food outlets that operate within the jail.
Besides the food products mentioned above, inmates can purchase:
• hygiene products like soaps, shampoos and lotions,
• clothing like sweats, t-shirts, hoodies and sneakers,
• stationary supplies
• religious garments
• books
• televisions, radios and headphones
• movie and television programming
• educational courses
How to Put Money on an Inmate Account in the Rockbridge Regional Jail
There are four options for putting money on an inmate's books:
Option 1 - Deposit Money in the Jail Kiosk
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Rockbridge Regional Jail
Inmate Name
258 Greenhouse Road
Lexington, VA 24450
Option 2 - Deposit Inmate Money Online
Option 3 - Mail the Inmate Deposit to the Jail
Rockbridge Regional Jail
Inmate Name
258 Greenhouse Road
Lexington, VA 24450
Option 4 - Make an Inmate Deposit over the Phone by calling 800-956-2747.
Oasis will provide deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
Rockbridge Regional Jail Commissary Instructions
Family members and friends can go to their website, order for their inmate and have it delivered directly to Rockbridge Regional Jail.
Instructions
1. Register here first.
2. Confirm registration in your email.
3. Select Virginia, then Rockbridge Regional Jail, then input your inmate’s name.
4. Shop… then pay using a Visa, MC or Discover credit or debit card.
Useful Information
1. Each order incurs a $5.95 processing fee.
2. Orders are delivered once a week.
3. There is no limit to the number of orders you can place each week.
4. You can purchase orders for multiple inmates and/or at multiple jails.
5. Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6. Orders are delivered to the jail within ten days.
7. Returns incur a 20% restocking fee.
Resources
Frequently Asked Questions.
Check the Status of your order here.
Online Contact Form.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
What Can You Purchase for an Inmate's Commissary at Rockbridge Regional Jail
OASIS is the Rockbridge Regional Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygeine products, and Letter writing materials for sale on their website.
Who can Purchase Commissary for Rockbridge Regional Jail Inmates?
Anybody can purchase commissary for your inmate as long as there is not a 'no-contact order' in place, as this might get them in further trouble.
Because of the ability for family members and friends to purchase commissary online from Oasis using a Visa or Mastercard credit or debit card or Discover, you and your inmate have more options.
Why Do Inmates in Rockbridge Regional Jail need Commissary?
Since inmates are not allowed to possess cash money while in custody, the Rockbridge Regional Jail allows the inmate's family and/or friends to purchase products online from Oasis.
This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.
Medical Copays, Jail Fees and other Inmate Expenses
Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.
Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.
A quick call to the Rockbridge Regional Jail at 540-464-1188 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.
Important Tips and Information About Your Inmate's Commissary
Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.
Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.
If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Rockbridge Regional Jail and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
Click here to purchase commissary online for your inmate at Rockbridge Regional Jail.
To receive phone calls from inmates in Buena Vista City, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Buena Vista City inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
To send a secure email message to an inmate in Rockbridge Regional Jail follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Rockbridge Regional Jail check out our Secure Messaging Guide for Buena Vista City.
How can you rent a tablet for an inmate in Buena Vista City? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Rockbridge Regional Jail directly at 540-464-1188 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Rockbridge Regional Jail.
To deposit money into an inmate's account, do the following:
For all the information you need regarding depositing money online, at the Rockbridge Regional Jail, the cost, what items you can send your inmate and more, check out our Send Money Page.
To visit or email an inmate in Buena Vista City follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Buena Vista City?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Rockbridge Regional Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Buena Vista City inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Rockbridge Regional Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Rockbridge Regional Jail check out our Commissary Instructions Page for Buena Vista City.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
