Riverside Regional Jail, VA Video Visitation

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Riverside Regional Jail

Address:
500 FOLAR Trail
North Prince George, VA 23860
Phone:
804-524-6600

Riverside Regional Jail - Remote Video Visitation with your Inmate

Riverside Regional Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1. Register an account.
2. Select Riverside Regional Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.

**NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Riverside Regional Jail.
With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Riverside Regional Jail Visitation Instructions

All visits must be scheduled in advance, and online by Registering Here.
You must arrive at least 15 minutes before your scheduled visit.
If you arrive more than 15 minutes late, the visit will be denied.
Maximum number of visitors per inmate is five. No more than three of the five can be minors (under age 18).
Parents or guardians must accompany any minors.
Phones are not allowed in the visitation area.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Riverside Regional Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Riverside Regional Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

Whether or not there are restrictions in place due to COVID or other factors such as security issues.
The day of the week.
Where the inmate is housed.
The inmate's sex.
Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Riverside Regional Jail may allow you an extended visitation. Call 804-524-6600 to ask for special consideration.
* Call 804-524-6600 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Prince George County Bail Bond Information

Because Prince George County and Virginia can change their bail bond procedures, it is always best to call either the Riverside Regional Jail at 804-524-6600, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Riverside Regional Jail or the Prince George County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Riverside Regional Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Riverside Regional Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Riverside Regional Jail:
Inmate's Full Name & Inmate ID#
Riverside Regional Jail
500 FOLAR Trail
North Prince George, VA 23860

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Do Inmates in Riverside Regional Jail Make Phone Calls?

To receive phone calls from inmates in Prince George County, or to assist them in making phone calls to other people, follow these steps:

Riverside Regional Jail uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Prince George County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Prince George County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Prince George County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Arrange Video Visitation with Riverside Regional Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

Register yourself and all visitors.
Select Riverside Regional Jail
Select your inmate.
Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Riverside Regional Jail, check out our Visit Inmate Page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Riverside Regional Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Riverside Regional Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Riverside Regional Jail may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Riverside Regional Jail inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Riverside Regional Jail

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Riverside Regional Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Riverside Regional Jail Inmate by Mail and by Email

To mail or email an inmate in Prince George County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Riverside Regional Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Riverside Regional Jail has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Riverside Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Prince George County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Prince George County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Do You Visit an Inmate in Riverside Regional Jail?

To visit an inmate in Prince George County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Prince George County remote video inmate visitation can be done using the services of GettingOut.

There are three ways to remotely visit your inmate in Riverside Regional Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Prince George County follow these steps:
1. Start by confirming that Riverside Regional Jail's Video Visitation is working correctly by looking up Prince George County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Riverside Regional Jail, and then the inmate you wish to communicate with.

Other Prince George County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits

Customer Service
If you have any questions about the Riverside Regional Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Prince George County, can be found on our Visit Inmate Page.

Riverside Regional Jail Phone: 804-524-6600

How to Send a Carepack Commissary Package Directly to an Inmate in Prince George County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Riverside Regional Jail follow these steps:

Select Virginia, then select Riverside Regional Jail, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Prince George County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Prince George County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Riverside Regional Jail check out our Commissary Instructions Page for Prince George County.

How to Send Money to an Inmate in Prince George County

To send commissary money to an inmate in Riverside Regional Jail follow these steps:

Register with Access Corrections by creating an account.
Select Virginia, then select Riverside Regional Jail, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.